Mitford Holiday Flats

All in all it was very nice, could use more and bigger fans even an aircon

8.0

I loved the holiday feel of the apartment and also where ot was situated

− I feel the bathroom could be upgraded and I feel like they can put a single bed instead of the sleeper couch

Guest review

6.0

Close to the ocean.

Guest review

6.0

The place was spotless clean

− The noise from the air-conditioned outside is too much.Also to learn that there were no pots and stove at the last moment.It should be clearly stated that no cooking is done in the flats.

Abusolutely Terrible - Health and Safety risk

1.0

Unfortunately absolutely there is nothing to like about our unit at Mittford chalets. Our stay was terrible. The unit in its current condition is not suitable for renting out to anyone and especially not on any global accomodation app like booking.com. The unit gives the the Mittford complex, Morgenbay and booking.com a bad name.

− Our unit was a serious health risk, as well as a safety risk. A water leak in the main bedroom left unattended for months, caused the cubboard to rot, with the resulting mould growth making it impossible to breathe properly in the main bedroom. We had no choice but to move our mattress out into the lounge in order to get sleep. The second bedroom which faces a bussy eluminated corridor had no black out curtains, making it impossible for our daugters to sleep as well. The rusted security gate had no lock and all the bedroom windows, all facing the busy corridor which is used for access to other units had no security bars - so we could not open it at all. The unit faces and access are from the back road behind the Mittford apartment complex. The unit is furthermore located right above the kitchen area of the restaurant in the complex and we could clearly hear the constant talking of kitchen staff and extractor fans running until late in the evening and again early in the morning. The heat in the unit rwas also unbearable with just one fan provided. The kitchen "corner" of the unit was the bare minimum with only a single plug (no multiplug) available for the refrigerator, kettle en desktop oven. The oven tripped the the unit's electricity and was therefore unusable. The lights in the lounge were not working and the wash basin in the bathroom had no water. We complained to the agent (apparently only assisting the owner with renting of the unit for the December period) the day of arrival, who was appauled at the condition of the unit. She was very helpful and came the next day with her assistent but there was nothing she could do, except reporting the situation to the owner. We had to cut our holiday short as left for home early the next morning. We are requesting a full refund (R5400) for the unit which was rented to us via booking.com at R1350 per day for four days, which is by no means cheap. We are also requesting bookong.

Guest review

6.0

− TV NOT WORKING