Kentish Town Hideaway

A nightmare in London

1.0

The location met my needs.

− They advertise that the studio has a private bathroom, but you have to go down one floor to get from the bedroom to the bathroom. When you get there, it will be freezing cold because the window isn't insulated and there's no heating either. If you're trying to get some rest, you'll hardly be able to: the code to open the doors is a loud voice, and if the person in the next room comes in late, they'll wake you up. As soon as the day dawns, you'll wake up too, because there's only a sheer curtain letting in the light (it should have blackout curtains). Finally, if you're a light sleeper, you'll hardly be able to sleep peacefully at night because the refrigerator is right next to your pillow (unbelievable)! I stayed 3 nights at this accommodation and only had hot water on the 1st day. I called the supposed customer support number on both mornings and they never answered. On the 2nd day I wrote a message on Booking and when I was leaving at check-out, a Mr. Mauro appeared saying that the problem with the lack of hot water was solved. Obviously I was late, it was 11:20 am and I had already waited 20 minutes for the hot water to arrive. Given the prestige that Booking.com has, it shouldn't accept agreements with such poor accommodations, which even call into question whether they comply with all safety and quality rules. Definitely, I don't recommend it! I've made hundreds of reservations through Booking.com and I've never written so much because this experience was truly awful. It's unacceptable not to have hot water for two days in a row. I had to go to a nearby spa (and pay, of course) to take a hot shower in a place that wasn't freezing like the bathroom outside the room.

Guest review

7.0

Ziemlich zentral, man hat viele Bushaltestellen in der Nähe. Man könnte kochen. Es gibt Kühlschrank. Schlafzimmer hat alles nötige. Im Schlafzimmer ist es warm.

− Es war sehr laut. Die Wände sind sehr dünn zwischen Appartments. Mein Nachbar hat bis zum Mitternacht Gitarre gespielt und gesungen. Im Bad ist zu kalt, das Fenster lässt sich nicht komplett schließen. Es war Schimmelig im Bad und dreckig. Es fehlen Hacken für Handtücher und Kleidung im Bad.

I will return

8.0

Great location. Cosy and clean room.

− The system with electronic keys is a little bit complicated.

Enjoyable and good value for money.

8.0

Good location, near tube station from which you could quickly reach the city center. Very clean flat and bathroom. Very good facilities for those like cooking home. The host is very responsive, flexible and helpful. TV with many British channels, much appreciated to listen to proper English. For some liking partying late proximity with the famous Camden Town should be a plus. Bonus: observing foxes (amazing meetings!) and squirrels in the district neighbourhood.

− Proximity to Camden Town makes it a bit noisier place than the average, especially at night. No issue if you sleep deeply. :-) The bathroom is private but on a corridor at a few stairs down the room. The mattress is a bit rigid. Not an issue for me but might be for someone else.

Guest review

6.0

Location

− It's wasn't very clean and the kitchen/living room was not comfortable

Guest review

6.0

− I had an issue with the digital lock so I couldn't enter the room and I had to call the host, that could have been a huge issue in case I did not have my mobile with me I could not get the VAT invoice with correct company data