One-Bedroom Apartment
Sleeps 2 · 22 m² · Double bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Kitchenette
- Kitchen
Estudio Plaza Neptuno
Calle de los Jardines 11,1, Madrid, ES
8.5 guest rating· 13 reviews
About this hotel
Central Location
Situated in the heart of Madrid near Gran Via Metro Station and Gran Via, ideal for exploring the city's attractions.
Modern Amenities
Enjoy free WiFi, air conditioning, and convenient household amenities, making your stay comfortable and hassle-free.
Nearby Attractions
Within walking distance of major landmarks like Royal Palace of Madrid, Mercado San Miguel, and Plaza Mayor, allowing you to immerse yourself in the vibrant culture of Madrid.
Book your stay at Estudio Plaza Neptuno now to experience the best of Madrid's accommodation and attractions!
Rooms & rates
Amenities
- Air conditioning
- Pets allowed
- Non-smoking throughout
- Free wired internet
- Guest rooms disinfected between stays
- Internet access
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Staff adhere to local safety protocols
Location
Calle de los Jardines 11,1, Madrid, ES
What guests say8.513 reviews
− Denied entry to prepaid accommodation− Left stranded without a place to stay− Poor communication and service
Cleanliness1.0
Service1.2
Location8.0
Room Quality1.0
Amenities1.0
Value for Money1.0
Would NEVER EVER BOOK this place again. DO NOT BOOK!
1.0Nothing.
− When we arrived at the accommodation on the day of our reservation, we were met at the door by our host. So far, so good. That, unfortunately, was the only half decent part about our experience. He informed us that there had been some altercation with previous guests at the property (the nature of which he declined to specify) and that the police had been called. The host then proceeded to bar us from entering the apartment and try to hurry us away with absolutely no explanation, muttering something about Booking.com helping us find another place to stay that night. As we were leaving, a horde of police came up the stairs, which was a terrifying addition to the disappointment of having no place to stay. We had received no previous communication from either Booking or the host at that point- a fact that did not change throughout the rest of the day. We were forced to find accommodations last minute, which was both extremely expensive and inconvenient. And, just a couple minutes ago, I learned that we may not even be getting a refund for this AWFUL experience, as the host has declined to respond to Booking.com's customer service. To the host: If you are reading this, please refund me ASAP. You denied me entry to a room I had already payed for and essentially kicked me out into a foreign city with no place to stay. Booking.com did not reach out to help us find anything like you said they would.
Very good
8.0
Very good
8.0
Superb
9.0The accommodation itself is comfortable and well located.
− The air conditioning is super slow
Small and central
9.0Quiet. Host is helpful
− Front door is difficult to open
Our visit to Madrid was great and being in the center of town made all the main places easy to access.
10.0The location was great! The bed was real comfortable.
− Three doors to get in.
Good to know
This property will not accommodate hen, stag or similar parties.
Las reservas de más de 10 noches deberán hacer un anticipo no reembolsable del 25% al menos 15 dias antes de la fecha de llegada.
El Alojamiento se encuentra en el 1er piso, tomad en cuenta que el edificio no cuenta con ascensor.
Somos PetFriendly, el gasto adicional por mascota es de 20€ por Estancia (Limpieza Profunda)
Managed by a private host