Kirana Retreat - Beach Front Resort♡

Estafa total: Suciedad, servicios inexistentes y una gestión cobarde.

1.0

Absolutamente nada. Fue una pérdida de tiempo y dinero desde el primer minuto hasta el último.

− Todo fue un engaño. Las fotos y servicios prometidos no existen; lo poco que hay está roto o inutilizable. La suciedad en las instalaciones es inaceptable y la comida es sencillamente deplorable. Para empeorar las cosas, la gestión es nefasta: la manager se dedicó a esconderse y evitarnos activamente en lugar de dar la cara y resolver los problemas. Una estafa en toda regla.

Beautiful Location

9.0

Beautiful grounds, you can tell they really took their time in the layout of the retreat. Very picturesque! Staff were amazing, always positive and ready to help with timely service. Staff members like Rocky, Ali, all the young women working the bar/front of the house and kitchen were top notch. I booked a beach horse ride session and checked out their other property Sapphire for lunch, worth visiting for sure. The Retreat shuttle will drop you off and pick you up which is very convenient. Watching security doing their rounds added that extra layer of reassurance especially during the poor weather. Thank you again Iwan and everyone for welcoming me to this beautiful resort

− I would mention when booking the bungalow with beach view , I requested a small chair and desk (which I received promptly) as there is no where to sit inside. (In January there was a lot of rain, so taking advantage of the things Karina offered were not available, no yoga classes, no snorkling, no massages in house). There’s no where to hang clothes inside as well. A small bar fridge would be helpful to keep drinks cool in the bungalow

Guest review

8.0

We liked the shared area, the location itself, the turkies, staff was friendly especially Nissa at the resto, snorkeling was nice, the beach is stunning. Resto food was quite good and efficient service.

− Mosquito net poorly placed, bathroom style is nice but wasn't the cleanest. It was no place to hang clothing, last minute booking wasn't managed very efficiently.

Guest review

7.0

Setting Beach Yoga

− Water charge at restaurant for guests. Musty cushions on bed. Water bottle rims were mouldy, both the room and the restaurant. Service in the restaurant was painful at times. Restaurant toilet was also not particularly clean. Fly fans for the table were never charged up or available.

It’s a great location - had a lovely time & will be back

7.0

Amazing views Snorkelling out the front Perfect yoga shala Staff were nice

− There was noisy maintenance happening unfortunately - when we came for a peaceful break from Bali… Our room needed some broken things in the bathroom fixed & felt grotty