Express Inn♡

Guest review

2.0

− The A/C did not get cold, there was only hot water in the shower, the towels were nasty old and dingy, the bedding was old and the sheets looked dirty.

Priced too high for a damaged room in bad part of town.

3.0

They let us check in early around 11am

− Was charged a $25.00 deposit fee and I let them know the room with a mess whenever we got there. Door base was off in the bathroom looked like door had been kicked in, mirror was cracked, paint was missing off the walls, front door did not close or lock very well. Was not in a safe part of town won’t stay there again. For a nonsmoking room smelled like cigarette smoke. Floors were dirty.

Avoid it

4.0

Location

− No coffee in the lobby seemed like a storage space not a lobby

I’m not going back.

4.0

It was available and affordable.

− The door didn’t seem safe.

Guest review

2.0

− Only 2 electric outlets worked , security lock on door didn't work , ice machine wasn't working , low water pressure , but good news... didn't see any bugs !

Worst hotel experience I’ve ever had—dirty rooms, rude staff, and I had to buy my own bedding just to feel comfortable s

1.0

The location was the only reason I stayed there. Other than that, I had no positive experience with this property.

− Unfortunately, everything else was a huge disappointment. When I arrived, the room was filthy and clearly had not been cleaned properly. The staff at the front desk were rude, dismissive, and became aggressive when I politely raised my concerns. Instead of trying to resolve the issue, I was told they didn’t need my money and that I could stay somewhere else—even though every other hotel in the area was fully booked, leaving me with no choice but to stay. The room was a non-smoking room, yet it was in terrible condition. The bed sheets had holes in them, and when they replaced them, the new sheets and pillowcases were stained yellow and looked just as dirty. I felt so uncomfortable that I had to go buy my own sheets, blanket, pillowcases, and pillows just so I could sleep. That was an unexpected expense that should never happen when paying for a hotel room. I have photos documenting everything. This hotel appears poorly maintained, run-down, and in need of a thorough inspection. It was by far the worst hotel experience I’ve ever had.