The Belgrave Residences

The apartment was nice however difficult access

7.0

For some reason we were given the wrong number of the property, the directions said it was number 47 which is a real estate, we walked around for 45 mins to try and find the property and we ended up knocking on the door of the real estate and they helped us find out that it was number 55. The directions also didn't explain that we would be on the 3rd floor and that we would have climb 4 flights of stairs to get to our apartment, this was very difficult for us.

Great location in a nice building but was let down by poor facilities and a surprise 4 stories of stairs

3.0

Location was good, nice quiet street. Living space and kitchen was good.

− It was on the 4th floor with no lift and this was not advertised in the listing. The bed was uncomfortable. The windows were open when we arrived and portable air conditioning units were used in the bedrooms that did not allow the windows to close unless the ducts were taken off them. As a result we had mosquitos in the apartment that kept us up during the night. The hot water stopped working on our last night. There was no response from staff when this was advised. Our complaint regarding the hot water went unanswered.

Guest review

7.0

It was very conveniently located near Victoria station. Trains and Tube stations. 10 min. Walk at most. Less than 1 mile walk to Buckingham palace and all around that. Apt was clean. Area was quiet and safe. Lots of places nearby to eat and grab a beer. We were the 1BR and it was one flight up as G is ground floor and 1 is one flight up. New carpet on stairs and halls made it very quiet inside. Once we figured out how to do the door codes to get in it was quite easy.

− It's advertised as having A/C but it was a small portable unit. It was terrible. The exhaust pipe kept popping off. I had to use a towel to keep it tied on and we had to prop the window open for the other end. There was this huge sofa in front of the window (not seen in the pictures) which made it difficult to manuever and even put the a/c in a different spot. I should have asked for more towels. We got two each for 9 days. We ended up buying 2 more towels. The washer /dryer combo was nice but a little difficult to figure out. Thank goodness for google search. Took extra drying time to get things dry but was a nice thing to have. They did not supply soap powder for it so you need to bring your own. I have not rented too many apts like this so I am not sure what gets supplied.

Guest review

4.0

موقع فقط

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Great place, very tricky check in

8.0

The Belgrave Residence was spacious, clean, and well appointed and an excellent location, close to Victoria Station. Lots of restaurants, grocery stores, etc.

− Checking in was a pain as the phone number we were given didn’t work (What’s app?). We were not given the exact address, just the street and postal code. Trying to check in on our phone was long and complicated and failed more than three times before it finally work, and we got the real address. This was with all our luggage and 30+C degrees. It took about an hour and a half to get the door code, which brought us into the foyer. Upstairs we tried several times to get the door code to work. It was tricky, you had to hold or stroke the screen to activate it and it only worked after several attempts, and we practiced every time we left the rooms to make sure we could get back in (stressful).

Check if you are definitely getting the apartment pictured in your booking and what floor its on.

5.0

Location perfect in Westminster. Close to railway station and tourist areas.

− Our original apartment we booked was changed as it had a "leak". They "upgraded" us to the loft apartment about 4 floors up. We werent notified beforehand and being 65+ it was too much to take our bags that far up. We were offered other options after I queried it but having to get the bags down and relocate to another area was difficult. As it was the upgrade had another narrow set of stairs to the bedroom so we were unable to get our bags up. The carpet on the floor was wearing so became very slippery to navigate safely. The bathroom shower in the ensuite couldn't be turned up much as it risked flooding onto the floor so we had to use the other shower downstairs. Also the bath plug area wouldn't seal so a bath was out of the question. The drawers and cupboard doors were not aligned so hard to use in the kitchen. Overall not happy with our accommodation and left wondering if the apartment we originally booked was better and lower!