Kensington Luxury Residential Suites

Pleasantly surprised. Would stay again.

7.0

It was in a great location, it was nice and big and had a garden which is rare for London. Bedrooms were really good sizes and two bathrooms which was a plus. I was pleasantly surprised after reading the reviews it really wasn't as bad as we thought it would be. For a group of 4 visiting for a concert we had no issues whatsoever.

− Yes it needed a bit of a clean in some areas and updating in others. But for the price in such an amazing town in London and so close to whatever you may need... what do you expect!

We didn't stay, we booked a hotel. The half hour we were there was long enough in it

1.0

− Dated with tacky furniture, apartment was down a narrow stairway, like going to a dungeon. Could've coped with this if the place was clean. We couldn't stay it was so dirty. Was even a dirty bag left with laundry, please book elsewhere and give this a wide berth. Worst I've come across by a long mile and I'm by no means fussy but this was something else. Wish I'd read the reviews before booking. Host was no help at all

Would l stay again Definitely Not

5.0

The location

− I think it was lacking in terms of a good clean. We had to was cutlery, & mugs prior to use a lack of mugs 3 for 5 people. No dish washer tablets, tea towels, or kitchen roll provided which are basic needs. Bedding not ironed & only 1 towel per person for 6 days. Not use to an electric oven & couldn’t get it going no instructions left for anything.

Cleaning needs more attention to detail & leaking taps fixed but overall nice place

7.0

Great location & lovely apartment. Bedding & towels very clean. Nice safe area.

− Dirty cups in sink on arrival, floor dusty in bedrooms & leaking tap in shower room. We were only given arrival details on the day of arrival after I called the owner, I expected the information much earlier.

Great location and if they put the effort in with cleaning would be a much better experience.

6.0

Location was fantastic

− It was dirty, had not been cleaned well at all there was rubbish under the living chairs, the carpet was also dirty, The sink in the en suite was cracked There were 5 of us staying there and we had 2 towels between us!!!

Could do with some more attention as it could be a lovely place to stay.

6.0

Good area and location

− Had to ring the person who was looking after the property a few times regarding things that were not working. Obviously not checked when people leave. Needed upgrading things broken and not working. Towels passed their sell by date. No bath handle or none slip mats. No toaster. No washing up liquid. One tea towel. No kitchen clothes to wipe surfaces.