Easytoostay Paygate Cottage Brenchley

Pleasant

8.0

Great hosts and lovely location

− Outdoor space not great

10/10 would highly recommend.

10.0

Perfect location, plenty of beds, clean and tidy. Emma (host) was so quick to reply and was fantastic.

− Nothing, all was perfect.

Wonderful, clean, and host was very helpful

10.0

I loved the setting, location, beautiful views and really peaceful, listening to nature. The cottage was really clean, the bedding was exceptionally crisp and fresh, beautiful country style cottage, definitely will stay again.

Guest review

5.0

Quite a cold house, in big need of a revamp and a deep cleaning.

I booked this place in 2025 when it had great reviews. As you can see from recent reviews, something has seriously chan

1.0

The location is great, and I can see how this property could be an amazing place to stay if properly maintained. Beds were comfy and linen clean.

− Check-in: contacted host 2hr before arrival to ask for the code. Didn’t get a reply so phones when we arrived. She told me that he hadn’t had chance to check if the cleaner had been, so if there were any problems, just to let her know. The house was filthy. We made the host aware, who apologised and offered to come and clean while we were out for the evening. I gave her the benefit of the doubt, and figured it’s important she see’s the poor job her cleaner has done. Came back, and we barely saw a difference. Whilst the explicit areas we mentioned had been given a basic wipe, the rest of the house was still really dusty. Even areas you had to walk past to get to where she wiped had dust strings hanging off. We shouldn’t have to keep repeating issues for them to be fixed, and as we just needed to place to sleep, decided to not keep asking for these basics to be sorted. Hallway - electric heater doesn’t work. Tried changing sockets & settings - Units are dirty and filled with random wires and boxes which are untidy - First ceiling light not working - Units dirty and haven’t been cleaned Kitchen - hot water isn’t hot at all. Tepid at best - No tea/coffee which is fine, but dirty coffee / sugar jars on the side - Christmas decorations still up in may Bedroom (kitchen side) - spider webs all in the ceiling - Generally dusty Bathroom - Floor is filthy & detached tile under shower mat - Wallpaper peeling at every wall - Lots of mould in shower and around bath. Needs urgent re-grouting and resealing - Only one light works - Extractor fan doesn’t work - Plug holes in both bath and sink extremely rusty. Not hygienic at all - Splash back tiles on sink are crumbling Living room - Thermostat doesn’t operate heating. No heat change in house - Dust everywhere. Thick on the TV, black box behind sofa where games etc are - TV unit is bent/broken and looks really scruffy Bedroom behind fireplace - wardrobe had spider webs and dust.

Beware do not book this property unless you have read the review!

1.0

not a lot

− There was no hot water. No clean bed linen. The host contacted us directly to make payments off the platform. The host took a payment of £450 per week and would not refund this to us when we cancelled the final week due to the lack hot water and no clean bed linen. The host constantly was going into the property whilst we were there and away. The host has a terrible attitude towards issues regarding the property.