Hotels of Earth

Hotel Residence Promenade

★★★★★ 32 Alexander Batenberg Str., Burgas City, BG

9.6 guest rating· 1179 reviews

About this hotel

Luxurious French Art Nouveau Design

Promenade Boutique Family Hotel 3* in Burgas offers a unique blend of classic Rococo elegance with modern amenities. The hotel's architecture and decor are inspired by the French Art Nouveau movement, creating a luxurious and intimate atmosphere for guests to enjoy.

State-of-the-Art Amenities

Experience the ultimate comfort at Promenade Boutique Family Hotel with top-notch amenities. The hotel is equipped with modern cleaning technologies to ensure a pristine environment, especially for guests with asthma and allergies. Additionally, guests are treated to a complimentary minibar stocked with a selection of beverages.

Personalized Service and Multilingual Staff

Our dedicated 24-hour front desk staff fluent in Bulgarian, German, and English are always ready to assist guests with any inquiries or recommendations about the area. Whether you're on a vacation, business trip, or weekend getaway, the attentive service at Promenade Boutique Family Hotel ensures a memorable stay.

Book your stay at Promenade Boutique Family Hotel 3* for a luxurious and unforgettable experience in the heart of Burgas.

Rooms & rates

Double Room with Balcony and Sea View

Sleeps 3 · 30 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

King Studio with Sofa Bed

Sleeps 4 · 40 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Double Room with Sea View

Sleeps 3 · 30 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe Double Room with Balcony and Sea View

Sleeps 3 · 30 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Double or Twin Room with Balcony

Sleeps 3 · 30 m² · 2× Twin bed, Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

One-Bedroom Apartment

Sleeps 4 · 50 m² · Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Amenities

  • WiFi available
  • Free Parking
  • Private parking
  • Street parking
  • Valet parking
  • Restaurant
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • Beach
  • Beachfront
  • 24-hour front desk
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
Show all 57 amenities
  • Family rooms
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Airport drop off
  • Airport pick up
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Face masks for guests available
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Ironing service
  • Kid-friendly buffet
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lockers
  • Luggage storage
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Sanitized tableware & silverware
  • Shared stationery like menus, pens are removed
  • Shuttle service
  • Shuttle service (additional charge)
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Thermometers for guests provided by property
  • Wine/champagne

Location

© OpenStreetMap contributors

32 Alexander Batenberg Str., Burgas City, BG

Check-in
from 02:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say9.61179 reviews

+ Friendly and helpful staff+ Great locationInconsistent breakfast qualityLimited parking availability
Cleanliness9.5
Service10.0
Location10.0
Room Quality9.7
Amenities9.5
Value for Money9.5

Guest review

9.0

מיקום מצוין שקט קטן קומפקטי שירות מעולה חדר מצוין רק זרם המים חלש מאוד

זרם המים

cohen · IL · 2026-07-21

Guest review

9.0

Restaurant downstairs is excellent. Rooms are in good shape and clean.

Air conditioning was remotely controlled with big swings in temperature.

Erkki · FI · 2026-07-20

Besviken. För bulgariska låginkomsttagare. Inte standard som i Europa

1.0

De pratade inte engelska. Glapp mellan dörr och golv. Ljudligt. Pratar inte engelska. Dålig frukost

Dåligt språk. Dålig frukost.

TORBJORN · SE · 2026-07-16

Всё очень понравилось

10.0

Шикарный номер !

KHMURYNCKA · UA · 2026-07-16

Good to know

A deposit may be required at the property.

Parking

Free private parking is possible on site (reservation is not possible).

Internet

WiFi is available in all areas and is free of charge.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.