Twin Room
Sleeps 4 · 27 m² · 2× Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Sonesta Hotel Bucaramanga
★★★★★ Carrera 27 Nº29 - 145 Cañaveral Oriental Floridablanca - Area Metropolitana de Bucaramanga. Centro de Negocios Parque Caracoli Floridablanca, Santand, Bucaramanga, CO
9.1 guest rating· 2465 reviews
The five stars
Sonesta Hotel Bucaramanga holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.
Guests score it 9.1/10 across 2465 reviews.
About this hotel
Modern Accommodation with Great Amenities
Luxurious Rooms with Entertainment
Explore Bucaramanga while staying at Sonesta Hotel Bucaramanga, offering free WiFi and a flat-screen TV in every room. Enjoy the convenience of the on-site restaurant and unwind at the outdoor swimming pool. Keep up with your fitness routine at the hotel's gym.
Convenient Location and 24-Hour Service
Conveniently located in Floridablanca, just 5 km from Bucaramanga, our hotel provides easy access to nearby attractions. With a 24-hour front desk, our staff is always available to assist you during your stay.
Easy Access to Nearby Attractions
Whether you're visiting Piedecuesta or Via del Teleferico, Sonesta Hotel Bucaramanga is the perfect base. Book your stay now and experience comfort and convenience like never before.
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Rooms & rates
King Room - Disability Access
Sleeps 2 · 38 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
King Room
Sleeps 2 · 27 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Superior Double Room
Sleeps 2 · 38 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Amenities
- Free WiFi
- Fence around pool
- Outdoor pool
- Pool with view
- Swimming pool
- Fitness facilities
- Free Parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Barber/beauty shop
- Screens / Barriers between staff and guests for safety
- Air conditioning
Show all 83 amenities
- 24-hour front desk
- Tour desk
- Business center
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Airport shuttle (additional charge)
- Access to health care professionals
- Airport drop off
- Airport pick up
- Allergy-free room
- ATM/cash machine on site
- Broadcast Live sport events
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Happy hour
- Heating
- Invoice provided
- Ironing service
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Luggage storage
- Meeting/banquet facilities
- Minimarket on site
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Public Bath
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Sun terrace
- Sun umbrellas
- Terrace
- Tour/class on local culture
- Wine/champagne
Location
Carrera 27 Nº29 - 145 Cañaveral Oriental Floridablanca - Area Metropolitana de Bucaramanga. Centro de Negocios Parque Caracoli Floridablanca, Santand, Bucaramanga, CO
- Check-in
- from 03:00 PM to 11:30 PM
- Check-out
- until 12:00 PM
What guests say9.12465 reviews
+ Excellent service+ Great location+ Clean rooms+ Good amenities− Noise in restaurant− A/C issues− Limited pool hours
Cleanliness8.9
Service9.9
Location9.4
Room Quality8.4
Amenities8.9
Value for Money9.4
El personal muy amable, una mención especial a Liliana que siempre tenía una excelente actitud y muy pendiente de nosotr
10.0La ubicación en el centro comercial es genial cuando vamos con niños
− La piscina es helada, podrían evaluar que sea climatizada para que sea más agradable
Me encantó la ubicación, atención y snaks
7.0El servicio de aperitivos agua en la habitación y en la recepción aromáticas, café, galletas y la atención del personal
− No había mucha variedad de quesos y jamones al desayuno
Sensacional
10.0Todo
− No tengo queja
Overall, we had a great experience thanks to the exceptional staff and convenient location. With a few improvements, th
7.0We had a very enjoyable stay at Sonesta Hotel. From the moment we arrived until we checked out, the customer service was outstanding (they even remind my birthday and prepared a cake). A special thank you to John and Roque, the bellmen, for their excellent service and warm welcome. We would also like to recognize Andrea, who looked after us so well during breakfast with her attention to detail, and Marcela, who cleaned our room and always greeted us with a smile. One of the biggest advantages of this hotel is its location inside a shopping centre. It gave us easy access to restaurants and shops, and most importantly, it made us feel much safer throughout our stay.
− There are a few areas that could be improved. We stayed for seven days, and the breakfast selection was exactly the same every morning, so a little more variety would make a big difference for longer stays. The lighting in the bathrooms, hallways, and other common areas felt quite dim. We also found that the exposed ceiling with visible ducts in the rooms gave the space an unfinished and somewhat gloomy atmosphere.
Hotels of Earth · questions
- Is Sonesta Hotel Bucaramanga really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
The pool is under maintenance every Monday or Tuesday after holidays.
Pool hours from 10:00 to 18:30.
When booking for more than 9 people or more, different policies and supplements may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.