Platinum Loft♡

Guest review

7.0

The staff and owner were very friendly and always ready to assist us.

− N/A

The host was rude and unaccommodating, failed to provide fresh towels, overbooked booking

4.0

There was no breakfast

− The host was extremely unprofessional and displayed a poor attitude toward us. After returning from a night out, he insisted I park in a very tight space, despite me expressing discomfort—especially since I had been drinking. Instead of assisting, he raised his voice, implied I was drunk, and claimed he doesn’t drink, which felt judgmental and inappropriate. I reminded him that many guests book accommodation near events specifically to avoid driving after drinking, so returning late shouldn't be an issue. He rudely offered to refund me on the spot but continued making unnecessary comments instead. Additionally, we were never provided with fresh towels throughout the weekend and ended up sharing amongst ourselves. He also incorrectly claimed I only booked for three guests when the reservation clearly indicated four. To top it off, the unit is directly on the main road—when the sliding door is open, you're practically on the pavement. Overall, very disappointing experience. I wouldn't recommend this place.

Exceptional

10.0

It's easily accessible

It was very nice and clean, safe and the staff was nice.

9.0

We bought our own food and prepare it our selves

− I liked everything