SweetHome Luxury Apartment

No no, Capital No

1.0

I hate everything about the experience.

− The property advertised on booking.com is different from where I was later given. I was already at the address advertised, it was when I placed a call to the property owner that asking how to gain access to the property, alas he bursted my bubbles after requesting for a video call to see my face. He said the toilet was bad, hence he had to relocate me and my wife. It was really a bad experience. The next problem was the internet, when I called him to complain, he asked me to move closer to the entrance perhaps I could get a strong signal. I finally asked for a refund the 2nd day. He obliged but instead of refund 4days out of 5days, he told me he was going to refund only 3days. I immediately concured because I was in hurry to get off the stairs. He almost ruin my holiday. My wife also complained of lack of kitchen utensils, no pot, only a frying pan. I rushed out the night we got their to get a knife to cut fish. We abruptly ended the rent.

Avoid

1.0

− Booking cancelled when I supposed to be checking in. Not good when its rainingX cold, dark and late in the day to find somewhere to stay in London. Note the address given is not for the actual property.

Pleasant price for the area, but a lot of room for improvement as the room wasn’t what was advertised and needed cleanin

6.0

It was in a nice area, close to the tube and easy access to most places. Easy access to the owner who had quick responses.

− The photos on the booking weren’t the same place we stayed in, the room and floor was dusty and the mirrors were smudged. The bed was extremely noisy and the room was extremely hot although did have access to fans.

very strange set up

3.0

− the pictures posted are not where we stayed at all and have just found the flat we stayed in being advertised as golden luxury apartments? we had a nice stay but there was lots of faults, especially with communication with the owner, strange video recorded in the evening of where to pick up the keys! which wasn't clear and had the wrong address, only found that out when we phoned him after walking up and down the road afew times, which now makes sense as it was a different flat advertised anyway.

Nice view of the road, new and beautiful apartment complex, but it's not clean.

6.0

the view and the balcony plus the fact that it is located in a new apartment complex that looks very good from the outside and in the pictures.

− The key was not in the locker, we had to meet the owner after which we waited an hour and a half for him to confirm on WhatsApp whether we could arrive earlier or not. The apartment looked very good, the view was the same, but the cleanliness was not. There was dust on the floor, the mirrors in the bedroom were very dirty, as was the kitchen furniture. In the living room the sofa was very dirty and the carpet the same.

Great value for money, clean and easy to get to places as near the tube station

9.0

Spacious and clean

− Nothing