Marylebone Modern Apartments

It is ok but really not great.

6.0

The location is good. There is also Air conditioner which was really needed in London.

− The place need some deep cleaning, paint, installation of hangers for towels and holders for shampoo and soap. There is nowhere to hang your towels in the bathroom. There also need to be basics like Shampo, body soap, soap, tissue paper, washing machine liquid added. The kitchen also miss some basics like proper pots, pans, coffee pot, microwave, salt, pepper, oil,... The building is extremely noisy. The noise level at odd hours of the night can wake you up several times. The pictures on their website is also confusing and misleading.

Terrible

1.0

It was clean

− I’m leaving this review to express deep dissatisfaction with our stay. No complaints about cleanliness or location, however If I could give zero stars I would. After traveling all day, we arrived at 3 PM and discovered there was no hot water. Despite contacting the owner immediately, we were told a technician would only be available by 8 PM. After multiple follow-ups, someone finally arrived after 1015pm . This was unacceptable, especially after a full day of travel. To make matters worse, this was not the room we booked. We paid for a Double Deluxe Room and have the Booking.com receipt to prove it, but the owner insisted we booked a studio. There was no effort to acknowledge or resolve the mismatch. The apartment had multiple issues: Broken toilet seat, missing toilet paper holder, broken wardrobe door No door handle to exit our room No instructions for appliances (TV, stove/oven), and we couldn’t access local TV No tea towels, and only three towels provided for our entire stay—with no dryer Noise from neighboring apartments every night for four nights, making sleep nearly impossible. We contacted both the owner and Booking.com, but neither offered any assistance or compensation. The attitude toward our concerns was dismissive and unhelpful. This was one of the worst stays we’ve experienced, and unfortunately, the lack of basic service and care made it even more disappointing. ---

Location quite good but despite repeated requests to the owner nothing was done.

2.0

Bed was comfortable

− Partly detached toilet seat - dangerous . Steep stairway to kitchen and bathroom ,no safety rail. No where to hang towels in bathroom. No microwave

Good

7.0

Location fantastic.

Pleasant

6.0

Poor

3.0