CATERINA Salamanca

Guest review

7.0

Ubicación...limpieza...electrodomésticos...todo nuevo a estrenar...sábanas..toallones...iluminación... Impecable!!!!

− Nos alojamos durante 30 días ..del baño salia un olor nauseabundo qué no pudieron solucionarlo definitivamente...si bien me atendían amablemente los tiempos fueron otros...fueron 3 veces a intentar darle fin al problema...considero que la empresa no tuvo empatia con nosotros, tal vez cambiandonos de dto nos hubieran ayudado... Una pena porque opacó lo bonito del lugar...

Good location but...

6.0

The cleaners and our host, Vanessa, were great. Location is perfect.

− There was construction going on in the building the whole time so it was very noisy. We were left without water or heating a couple of times. Instead of a 75 square meter apartment, we got a smaller one of 45...

Cheap - nobody follows up only talking with AI. No heater during night time and it’s cold. No WiFi number provided on

1.0

Actually I don’t like that property - no WiFi on my arrival and asking for over 10 days and I got password. I don’t why maybe try to save money- no heater during night time, only daily time. It was so cold and I booked for 35 days and fighting with them for every single day for heater issues - WiFi and heater…. So tired of this weather and I moved out and wasted my one week money. Summer is ok for staying there but not for winter so cold.

− I don’t like this property - no any service only talking shit with AI

Moldy, dirty, bad communication, and missing security deposit.

1.0

It was bad

− WARNING: We stayed in two different apartments in this building, both managed by the same owner. The first apartment had visible green mold on the bedroom wall. We reported it, but it was never fixed. The second apartment had a strong and unpleasant smell coming from the shower drain, which could be smelled even outside the apartment. The owner also required a EUR 2,000 security deposit, which has still not been refunded. It has now been 41 days since checkout. Communication throughout the stay was slow and difficult. Only stay here if you're ok with mold, bad smells, multiple day waits for owner responses, and you don't care about your security deposit.

nice apartment

8.0

maily yhe location

− the cleaning staff was not good. She cleaned very little, never the balcony and she did not throw away the garbage. Not very happy about that

Superb

9.0

All things are perfect

− At the end of the month,the weather is a bit more cold so at the apartment we are cold a bit more. But it is especially a perfect place to stay. I offer everyone Caterina Ventas houses.