Grays apartment

Guest review

5.0

The apartment is in the basement. And it doesn't mention that anywhere! If I had 200 pounds for this apartment it would be a satisfactory apartment. Now at this price it's something average that's not worth its money.

− It was a basement apartment and had no security. The balcony door did not lock and the main door of the apartment was very easy to break into.

Nowhere to sleep for the amount of guests booked?? No contact received back for the property at all

1.0

− BROKEN BED NOWHERE FOR SOMEONE TO SLEEP. Blocked drain in the shower, when it drained dirt came back up. Hairdryer is no useable it doesn’t do anything other than make loud noise. No plug beside the TV so can’t be used? Pillow had what looks like blood stains on it. Quilt was old and falling go out of the duvet cover. Clothes left in the drawers so was there much of a deep clean done? Water was warm at all times and it seems like the heating was left on all of the time but down low so it was warm enough. Did have to turn radiator off in room during the night. The picture of the bathroom is not what is in the apartment but the bathroom isn’t that bad other than the clogged and dirty drains. Took over an hour for someone to answer us when we were informed we could drop bags for 12. We stood in the rain for a long period trying to get though finally someone contacted the cleaner inside the apartment and he let us in. He then came back to say the bed was broken and not to use it. I have tried contacting the property multiple times. I arrived to find out one of the two double beds were broken. This left us with a major issue and not enough room for everyone as we were not couples and only booked this accommodation knowing there was one bed each per person. The bath was completely blocked too so when having a shower water filled and kept coming back up. I’ve tried to contact many times to no answer. We would like a form of refund as it was a massive inconvenience for us as we stayed for 3 days and one person with nowhere to sleep.

Niet voor herhaling vatbaar

2.0

Fijne locatie, bedden waren oke.

− Er misten dingen in de keuken, zoals ovenhandschoenen en een theedoek. Ook was er geen föhn aanwezig, terwijl die wel werd beloofd. Bijna alle meubels zijn aan vervanging toe - die zijn kapot of gewoon slecht in elkaar gezet. De afvoerputjes in de keuken en badkamer lopen niet goed door. Hierdoor sta je in vies water te douchen. De wc-bril zit los. Er zit schimmel op de muren in de badkamer. De temperatuur van de douche is niet in te stellen. De vloer in de woonkamer is behoorlijk beschadigd. Het appartement ruikt muf. De entree naar het appartement is een gigantische rotzooi, met overal ongeopende brieven en pakketjes. Buiten zat een aantal avonden een dakloze voor de ingang. Op berichtjes richting de eigenaar wordt niet of nauwelijks gereageerd. We kregen gedurende ons verblijf een berichtje van Booking dat het appartement heeft aangegeven dat we niet waren ingecheckt, terwijl ik al wel contact had gehad met de eigenaar over het uitchecken. Hele vreemde gang van zaken....

Family group

7.0

Location is really good

− The apartment wasn't clean (dirty marks on furniture and the floor was dirty, dust here and there), towels were clean but wet when we arrived. The magnetic lock in the front door of the building didn't work. There were laundry (sheets) in the laundry machine when we arrived. The photo of the toilet in Booking.com of this apartment was not taken from this apartment. The shower drain was slow, but there was plenty of hot water — enough even for eight people.

PECCATO

5.0

Posizione. La cucina nuova e lo spazio esterno per fumare anche se non pulito.

− Pulizia e arredi scadenti.Consiglio una pulizia e una sistemazione dell'appartamento.