Classic Superior Twin Room with City View
Sleeps 4 · 24 m² · Twin bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Mercure Surabaya Grand Mirama
★★★★ Jl. Raya Darmo 68-78, Surabaya, ID
7.9 guest rating· 124 reviews
About this hotel
Modern Accommodation with Outdoor Pool
Mercure Surabaya, centrally located and just a short drive from Tunjungan Plaza Shopping Mall, offers modern and cosy rooms with an outdoor swimming pool. The rooms are equipped with amenities like cable TV, fridge, and en suite bathrooms.
Convenient Facilities and Services
Guests can enjoy free WiFi, on-site private parking, and access to meeting/banquet facilities. The hotel also provides concierge services, car hire, and a spa and wellness center. Additional complimentary facilities include a fitness center, sauna, and luggage storage.
Diverse Dining Options
Indulge in a variety of culinary experiences at the four on-site dining outlets, offering Chinese, Indonesian, Western, and Japanese cuisines. From Lanhua Restaurant to Coffee Cafe, there's something to satisfy every craving.
Book your stay at Mercure Surabaya for a delightful blend of comfort, convenience, and culinary delights.
Rooms & rates
Privilege Luxe Twin Room
Sleeps 4 · 30 m² · Twin bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Classic Room Twin Bed
Sleeps 4 · 24 m² · Twin bed
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Deluxe Suite with King Bed
Sleeps 4 · 48 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Adapted bath
- Minibar
Classic Superior King Room with City View
Sleeps 4 · 24 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Privilege King Room with City View
Sleeps 4 · 30 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Privilege Luxe Family King Room
Sleeps 4 · 30 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Privilege Suite
Sleeps 4 · 54 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Minibar
- Shower
Family King Studio Suite
Sleeps 4 · 48 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Kitchenette
Privilege Twin Room with City View
Sleeps 4 · 30 m² · Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Amenities
- Free WiFi
- Kids' pool
- Outdoor pool
- Pool with view
- Swimming pool
- Swimming pool toys
- Fitness/spa locker rooms
- Spa/wellness center
- Sauna
- Hot spring bath
- Fitness facilities
- Free Parking
- Accessible parking
- Valet parking
Show all 109 amenities
- Breakfast takeaway containers
- Restaurant
- Bar
- Barber/beauty shop
- Snack bar
- Air conditioning
- Sun loungers or beach chairs
- 24-hour front desk
- Tour desk
- Business center
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Airport shuttle (additional charge)
- Access to health care professionals
- Airport drop off
- Airport pick up
- Baby safety gates
- BBQ facilities
- Bike tours
- Billiards
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Children's playground
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Cooking class
- Cycling
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Emergency cord in bathroom
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Games room
- Garden
- Grocery deliveries
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Happy hour
- Heating
- Higher level toilet
- Hot tub/Jacuzzi
- Indoor play area
- Ironing service
- Key access
- Key card access
- Kid meals
- Kid-friendly buffet
- Kids' club
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lockers
- Lower bathroom sink
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Outdoor furniture
- Physical distancing in dining areas
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shallow end
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Table tennis
- Terrace
- Themed dinner nights
- Thermometers for guests provided by property
- Toilet with grab rails
- Vending machine - drinks
- Vending machine - snacks
- Water sport facilities on site
- Wheelchair accessible
- Wine/champagne
Location
Jl. Raya Darmo 68-78, Surabaya, ID
- Check-in
- from 02:00 PM to 11:30 PM
- Check-out
- until 01:00 PM
What guests say7.9124 reviews
+ Great location+ Friendly staff+ Excellent breakfast+ Clean rooms− Uncomfortable mattress− Inconvenience for shopping− Unstable wifi
Cleanliness7.8
Service8.3
Location8.3
Room Quality7.3
Amenities7.8
Value for Money7.3
Guest review
8.0Personnel adorable et hôtel confortable
− Salle de bain propre mais pas au top
Guest review
9.0Duży pokòj, bardzo duży wybór jedzenia na śniadaniu, bardzo ładny hotel, czysto.
− Wybrałem apartament z aneksem kuchennym, jednak w pokoju nie było żadnych naczyń i przyborów by ten aneks wykorzystać. Zadzwoniłem na recepcję z prośbą o talerze, sztućce, noże, deskę, garnek i patelnie, za 15 minut obsługa przyniosła samą patelnie i garnek, wytłumaczyłem co jeszcze potrzebuję, wydawaľo mi zię że obsługa zrozumiała, ale przez 30 minut nikt nie wrócił. Zadzwoniłem kolejny raz na recepcję i wydawało mi się że moja prośba jest dla nich nowa - za kolejne 15 minut dostałem dwa zestawy talerzy, widelce i łyżki (a byliśmy w 3 osoby). Nie dostałem deski, noża, ale już nie miałem siły tłmaczyć czego potrzebuję raz jeszcze. Podsumowując, oczekuję że jeśli biorę pokòj z kuchnią to kuchnia będzie w pełni wyposażonq, bym mógł z niej skorzystać.
Reasonable at best
6.0There was a lot of options for food. The location in the city is very good. The option of getting breakfast boxes for the midnight Bromo tour was very nice.
− We couldnt use the pool on one of the days because apparently its a public pool and there wete swimming lessons. We were not made aware before booking. This affected our stay a lot. Also for some reason we were called by the reception often, 2 times with them being unable to explain to us why they called.
Guest review
9.0Das sehr nette Personal und das tolle Frühstück
Good to know
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People no matter the age stay for Rp 400,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.