Cockleshell Chalet♡

Guest review

10.0

Everything was amazing!

− Nothing!

Be aware of hidden costs

6.0

We love the Carmarthen Bay, park dean site itself. Staff are always happy, friendly and go out of their way to help if needed

− Electricity wasn't included on this booking and wasn't stated prior to booking. It was pitch black when we arrived and the meter is behind a pipe, in the bathroom cupboard, which is awkward to get to. It was also on minus credit, so we needed to clear that before we actually had any credit to get theights on. There is no sea view from the chalet, but isn't far from the actual beach We didn't have club passes for the night(which, being Halloween weekend, was our purpose for this visit) as the owner was supposed to sort this via forms before our arrival Bathroom window wasn't lockable as handle was broken, so we didn't feel secure and it was draughty.

Good place to rest but disapointed had to pay for pool and electricity

8.0

Beautiful location

− Lock box should be replaced, hard to access when all the numbers spin Coming from another country towels would have been nice Didnt know electricity was operated by a coin box Pool and such is not included These things should be in information before booked, not found out 2 days before our stay

Other wise was really nice and expectional .

10.0

Very good and fast contact with the owner. I loved where the chalet was located, just near the sea, with an amazing view. Near the shop arcade, quiet location.

− Our bed was uncomfortable, and the bathroom had no lock.

It was nice and comfortable, good communication from host.

6.0

The property was lovely. Beds were comfortable, everything worked well and very clean and tidy and the host replied to my messages very quickly. The beach is stunning and only a 60sec walk from the apartment and sandy :-)

− I didn’t realise that’s the entertainment passes were not part of the booking and with a family of four at £18 a pass was an expensive I wasn’t expecting or had budgeted for. Without the passes you can’t access any entertainment or activities like swimming, evening entertainment or bingo. Now I know that I have to budget for passes I would go again but be more prepared. Definitely go to Tesco first as the prices in Park dean are a complete rip off. I paid £7.50 per person for 6 people to go to the “amazing pool party” and we were the only people in the pool and it was just floats and rubbish music 🤦🏻‍♀️ Also pretty much EVERYTHING in park dean is chargeable

Guest review

5.0

Close to the seafront, although this is a tidal estuary, not really the sea. Tastefully decorated. Outdoor space with seating. Amenities of the holiday park on site. Direct parking. Quiet but we went just before the end of schools. Nice beach in good weather. Typical holiday park atmosphere. Acceptable restaurant on site. Good for drinks.

− No Wifi even though it was advertised as having Wifi. Owner did not do anything to address this when I raised it. No seaview, even though it's advertised as having this. It's 4 rows of holiday cabins back from the beach, you can see cabins, dustbins and maybe a slither of sea. Mainly clean but a very dusty wardrobe (inside) and a couple of forgotten breadcrumbs in the drawers. Shower is modern but the sealant is blackened from mould, soap tray broken, no hand brush, no toilet brush, a broken broom handle and corroded bathroom window handle making it difficult to close. Paint blistering in a couple of places. The double bedrooms have small double beds that you have to climb over each other to get in or out. They were comfy though. The outside areas of the park as a whole were not very clean. Not huge amounts but notable rubbish, dog poo and even an abandoned car.