Premier Inn London Greenwich

Cheap hotel that feels like a hostel

4.0

This is a fairly cheap option but feels more like a hostel than a hotel. The mattresses are comfy but the pillows are very thin. There are no dedicated reception staff, you check in via QR code and have to use a buzzer system if you need to contact any staff member. You can store bags after check out and the system for this was very efficient. The bathroom in the room had a dirty floor. We couldn't ask for it to be cleaned due to arriving late with young children. Toilet paper even in your room is dispensed in individual sheets like a public toilet. The toilet in the lobby was dirty and had no soap. The kids contracted their first diarrhoea bug on this trip and I wouldn't be surprised if it was from this hotel! There are no facilities for fridges in the family rooms, which was very inconvenient with young children with allergies. Staff stated they can store some eg milk for you but this is obviously not convenient for early morning / middle of the night / juggling young children. Staff were not very friendly.

Exceptional Service Great Location Lovely comfortable Room

10.0

Great location near centre of Greenwich and near train station. Lovely comfortable spotlessly clean room. Very comfortable bed. Customer service was exceptional - I had a problem and they went above and beyond to help me.

Fantastic Stay

10.0

I had a wonderful experience at this hotel. The team were incredibly friendly, offering a warm welcome and helpful local information. The room was spotless and very comfortable. The location is perfect for exploring London, with easy access to great days out. I would highly recommend this hotel to anyone visiting the city!

Good premier inn.

8.0

Good location, not far from Greenwich centre. Car Park underneath hotel shared with hotel next door, book it in advance. Nice breakfast. Helpful staff. Clean room which had everything you needed . Comfortable bed & good that this premier inn had the option to have twin beds rather than a double bed & a sofa bed because the sofa bed isn't comfortable(so we avoid premier inns then). Would stay there again if in area.

Fabulous - can't fault it.

10.0

Fabulous - can't fault it. Easy check in/out (no faffing about at the desk like at some places....), very clean, good value, wifi worked immediately, comfortable bed, VERY quiet, TV did not need a PhD in physics to turn on. No hairdryer hunt (through 10 different drawers/wardrobe...) needed, as it was in plain sight in front of a mirror. They get the basics right - good bed, quiet, clean, fast to get straight into room on arrival - very impressed. Will definitely do Premier Inn again.

Parking fine

6.0

Our actual stay was fine. Good location and clean comfortable room however having paid for parking I have received a fine from the parking company. I have tried to call the hotel all day for help but nobody answers the phone. This has spoiled the stay and got me doubting the validity of the parking