Premier Inn London Bank - Tower

a very disappointing experience

4.0

Although we booked a room with two beds, we got a large bed and a sofa that was very uncomfortable. The hotel only cleans the rooms upon request. When we asked to have the room cleaned, we returned and found it with the beds not made, the trash can not be emptied, the glasses in the room were not cleaned or replaced until after several requests. The location of the hotel is very good, close to two major metro stations and in the area with many restaurants and pubs. Overall, a very disappointing experience

Excellent location & Great beds ! Excelkent value for money. Right beside stunning london tower

10.0

Excellent hotel Great cosy beds, Fantastic location. Delicious breakfast. Will defo come back. Highly recommend. Thank u

Top Marks for Adriana, Khattab and Jumman at London Bank (Tower) Premier Inn

10.0

We recently took our 7 year old Granddaughter to London for her first visit, so we booked a Family Room at The London Bank (Tower) Premier Inn. We have stayed here several times and always found it to be a nice and friendly place but on our last visit it was looking decidedly tired and in need of some TLC. I’m happy to report that it has a had a Wonderful Make Over and it looking very modern and clean, our room was amazing with a a double and single bed, plenty of space for us all and a decent sized bathroom. Breakfast is really good and “Free for Kids” it can get very bust between 9am to 10am (so go earlier) but the staff were Absolutely Marvellous at keeping everything Ticking Along, clearing tables after each course and the food just kept on coming, a most enjoyable experience ! I would like to make mention of the Manager who had everything Running Like Clockwork, he was clearing tables himself and filling up the coffee machines. He organised his staff expertly and was very friendly and helpful, I would like to make Special Mention of Adriana, Khattab and Jumman who were Truly Amazing and always had a Smile on their Face and couldn’t do enough for us, Thank You Vey Much

cosy evening

10.0

They were kind, friendly, open, welcoming, and understanding. A very pleasant and relaxing evening. Thank you to them both. See you soon. Traduire une conversation

Great stay,great staff

10.0

Great stay in this hotel again.always stay here when in London with the wife.great location for exploring everything.the staff at this hotel are amazing and made our stay this time extra special.the only gripe would be to have a staff member on the bar in the evening that can make a cocktail instead of only been able to have simple drinks but all round fantastic stay

Great hotel

10.0

This hotel is in a great location rooms were great, comfortable and very clean and the breakfast was amazing as were the staff especially khatab , Jumnan and Claudia