Premier Inn London City - Aldgate

First time at a Premier Inn, a great surprise.

10.0

Well what a surprise having never stayed in a Premiere inn before I really didn’t know what to expect. Upon entering the hotel we were greeted by a lovely gentleman on reception who was the duty manager “Danny” who was most helpful in every way possible. We were both very impressed with this hotel, everything was as advertised, a good bed, nice room and breakfast but most of all great value and super friendly staff. Will you use Premier inns again? We definitely will.

Excellent stay and can't wait to return

10.0

I stayed at Premier Inn Algate for a work trip. After a long journey, I was checked in very quickly by a lovely man. First impressions of the hotel upon entering were great. It's really welcoming, warm and clean. My room was on the fifth floor. It was a Premier Plus room. I'm not sure I booked a Plus room or it was an upgrade, but it was superb. It was huge, with views of the shard. The bed was massive with clean, crisp linen and very comfortable indeed. The room also had a lounge chair, desk and chair and wardrobe. I was pleasantly surprised to find an iron and ironing board which I needed to use. It saved me a trip to reception. A coffee machine was a lovely touch, as was two mini chocolate bars and water in the mini fridge. The bathroom was large with a bath. The shower gel and handwash felt luxurious. I had dinner in the restaurant. I've never come across a steak restaurant within a Premier Inn before. I chose a burger with a mushroom and truffle mayonnaise and fries. Service was good in the restaurant and the food was tasty. Before my meal, they offered a small bowl of popcorn on the table. The popcorn was covered with beef (maybe?) flavouring, and although this isn't something I'd usually go for, I was pleasantly surprised and enjoyed a few bites. Breakfast the following day was superb. Buffet style and plentiful. The cooked selection was hot and quality produce. It had a really nice and relaxed ambience in the restaurant for both dinner and breakfast. I really enjoyed my stay here and would stay again in a heartbeat.

Amazing Aldgate

10.0

We had an absolutely amazing stay ❤ I travelled with my 11 year old boy fir a theatre visit and to explore London. This hotel was the perfect base, upon arrival the man on reception was extremely helpful and accommodating. The room was clean, a very comfortable bed, with zero noise!! A brilliant breakfast and equally good restaurant which serves great prosecco!! 10 out of 10 for premier inn aldgate!

⭐️⭐️⭐️⭐️⭐️ Really nice stay!

10.0

We stayed at Premier Inn Aldgate and had a great time. The room was comfy and clean, and the staff were all lovely. Breakfast was lovely and wide choice. A big shoutout to Ayesha from reception, who let us have a late check-out since our flight wasn’t until 6pm — it honestly made things so much easier for us! Especially with a toddler. Really appreciated the kindness and flexibility. Would definitely stay here again next time we’re in London for a short trip!

Good staff, but rooms in poor condition

4.0

We have stayed with Premier Inn many times and usually have a great experience, but this visit was disappointing. We had three different rooms due to damp smells, high humidity and maintenance issues (broken ventilation, air-conditioning turning off, water running down the windows, even mould on the ceiling). The reception staff did their best to help and moved us each time, but the overall room quality was poor. We were also promised a follow-up email about a refund, which we never received. Very unlike our previous stays.

London vacation

8.0

Great location (10 min by foot to Tower Bridge, 5 minutes to subway, good restaurants nearby), nice family room and very attentive. Good enough breakfast