Premier Inn London Leicester Square

Great experience

10.0

I went to London with my son for his 21st Birthday. Despite this being a central London high turnover hotel the staff were fantastic and very personable. The duty manager was lovely and she made it feel a very personal experience.

Excellent location.

10.0

Amazing location on leister square. So close to the Christmas markets, we attended a show and just had a 5 minute walk. Close to Covent gardens. Tube station short walk. Surrounded by restaurants and so much to do. 20 minute walk to Oxford Street, or take the tube. Staff were so friendly and helpful.

Location is the best thing about hotel

6.0

Wonderful location. Ready for tubes and buses. No atmosphere in hotel but staff friendly enough. Room was ok but whole hotel looked tired. Tear in dining room carpet could prove a problem.

Guest review

4.0

Paid 252 pounds per night for a triple room. Stayed for 4 night and enjoyed none of the nights. Room was really small and none of our luggages could open up in full. Even half opening them is a real challenge. We ended up hopping around in the room just to get around. Room is dated, shower has molds and stains, shower screen has disgusting moldy and rusting stains. Wash basin is also dirty the see thru hole with rusted with visible brownish thick coat of slime just makes you want to leave the bathroom. The toilet bowl looks old and yellowed. Do note that this is really an Inn and NOT a hotel as advertised and categorised. There is no fridge, no safe box, no phone to connect to reception, no toiletries and no proper reception. Everytime you’ll need help, you gotta head down to the tiny receptionist desk that is 100% of the time not mended and you’ll have to press that miserable bell and start waiting for someone to show up. For this property, you’re really just paying for the location and nothing else. But at least, the bed is comfortable…. Still, the other downsides have just made it really difficult to enjoy my stay with this property. Awarded 2 stars - 1 for location (which I totally paid for) and another star for the bed. Period. Will not return.

Guest review

8.0

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A very pleasant stay

10.0

The hotel is very conveniently placed right in the centre of London near all the major theatres etc and is only a few minutes walk away from Leicester Square Tube station so is easy to access. The staff were very friendly and helpful. Access was by lift from the ground floor up to reception and various level. Access and lifts were controlled by the roomy key so security was good. Overall management was very efficient and friendly . The rooms were quite small with limited hanging facilities for clothes but very clean and well prepared and more than adequate for a short stay. Despite being in a very lively and busy area the rooms were very quiet. The walk in shower was excellent with plenty of hot water. There was. a limited but adequate bar service. We had breakfast there on one day which was very good. Hot and cold food and a wide choice of cereals, yoghurts, unlimited coffee etc. Although they are available we did not have an evening meal. All in all it was a very pleasant stay.