Premier Inn London City - Old Street

Perfect location. Very dirty

2.0

I gave one star for the room due to the extremely poor first impression. We stayed in the Premier rooms on the higher floors, which are significantly more expensive, yet the condition was completely unacceptable. As soon as we stepped out of the elevator, the corridor was visibly filthy. The carpets looked as though they hadn’t been vacuumed or deep-cleaned for months, with stains and dirt throughout. Unfortunately, the same was true inside our room: the carpet was dirty, and the wall was chipped. The worst part was the bathroom. There was a clump of old hair in the sink drain, the shower tray did not drain properly ( I didn’t dare to look what was blocking it!), the shower head had visible mould, and there was also black mould around the shower screen frame. This level of hygiene is simply unacceptable. Being a three star hotel does not excuse a lack of cleanliness. I fully understand that furnishings don’t need to be brand new, but I do expect a spotless, hygienic room regardless of star rating. At least the reception was friendly, but that’s all.

Disappointing - shower too cold and no perks in premier inn plus room

4.0

Great location and reasonably cheap . However - the premier inn plus room had a lot of wear and tear. The self check in didn’t work for us on two machines, which meant we had to queue (we were told this was because there was only one set of towels, which seemed slightly odd). We were not provided with complimentary chocolates or water on either night of our stay. We asked at reception and were told someone would bring them to us, but they did not. That might sound trivial, but they advertised as one of the perks of the room. Also - the shower was too cold despite being set to the maximum temperature. Overall - disappointing and not up to the standard of many other premier inns we’ve stayed in.

Great Premier Inn & Staff

10.0

Great Premier Inn & Staff I travel quite a bit from work and stop in various chains IHG, Marriot, Hilton and Premier Inn. As with all chains some can be hit and miss especially in recent times with Premier Inn (maybe because Lenny Henry left 😂). Anyway with a trip to London for and exhibition and function location was key. After busy day I checked in the Premier Plus room which was clean, spacious and as expected. Too tired to venture out in the cold for food I opted to eat in which I rarely do. Prior to eating I had some calls to make which the staff left me to make in a very quiet corner of the restaurant that was probably closed but it was appreciated with a nice pint. I ordered steak with the trimmings with onion rings and I’ll be honest not expecting too much. The service and food was excellent and better than some restaurants charging double. Breakfasts have been equally good with the buffet fresh and nit stood and dried out as you sometimes find. Thanks to all the team including Naim, Ellen & Brenda

Another great stay at a Premier Inn.

10.0

Another great stay at a Premier inn. A good clean and comfortable room. Nothing fancy or chintzy. A good functional room and bathroom. I slept really well so the bed must have been comfortable.

Mixed experience! Could be better

6.0

We had to move bedroom as there was black mold on the ceiling of the bedroom near the window - this may be because the extractor fan in the en-suite wasn’t working. The hotel should have not given us this room. Good breakfast but no gluten free bread (one of us has an intolerance) Ordered poached eggs but they took “ages” to arrive. The breakfast service is extremely under staffed when the hotel is busy eg on a weekend One lift wasn’t working and the other didn’t stop on our floor for some reason (on occasion), all a bit random Pillows are extremely hard However, the hotel is well located and other aspects of the breakfast are ok eg lots of fruit, pastries etc.

Premier inn oldstreet

10.0

The Premier inn (Old street) is a fantastic location to stay if you are looking for quick and easy access to see the sites of London. The hotel has fantastic food, drinks and really friendly staff. I have been staying in the Premier Inn for over a year now and have been really pleased with my experience. All the staff have been really helpful. Especially the manager Daria, who has been very accommodating during my stay.