Premier Inn Brentwood

Guest review

8.0

Very good

Guest review

8.0

Decent

Guest review

4.0

Contacted CS prior to visit re parking. Carparking confirmed (ca £8/night). Arrived - NO hotel parking!! Had to pay over £30 for parking space. Very cross and disappointed. No solution offered by staff. Bathroom - no heating. Breakfast - no healthy options. Cooked breakfast was tepid (eg mushrooms) and limited in choice. Premier Inn in Watford had much better breakfast. All in all - not worth the money paid. We could have cancelled booking and found alternative accommodation WITH onsite parking but Premier Inn confirmed there was a hotel carpark which was VERY important to us. Annoying and very disappointing. Ps. No response received to messages complaining = poor CS

I’d rather sleep in a Thai Jail

2.0

I cannot describe how far below standard Premier Inn standards this place is. I have a Business Booker account with Premier Inn and stay 1 or 2 nights every week, this place needs to be deleted from their portfolio and shut down, it is truly dreadful. Forgetting the obvious things that other reviews say about no parking, terrible food, no Aircon and poor standards of cleaning, for me (staying in December) no heating in the rooms (and I do mean plural because I had to change due to the noise coming from the floor above) is unforgivable. To walk into two separate rooms, both of them having their windows wide open so there resemble a fridge and to have no form of heating apart from a tiny in adequate oil heater is simply diabolical. On top of that to reiterate, terrible standards of cleaning and poor decoration. The televisions in both of the rooms, were set to a volume that I could not even detect what was being said is ridiculous but that is clearly only because all of the walls and floors are Way for thin because I could honestly hear the ants walking around in the room above me. There are several Premier Inn in Bournemouth, and all of the others range from good to excellent, this place rates 0 out of 10. Once again, I will be requesting a full refund from Premier Inn business accounts, as there is no way I will be playing paying for this stay.

Be careful what you look for

2.0

We had a very bad experience not been looked after by the Premier Inn as they advertise on TV causing us to come home early of the pain $400 for the weekend included the car park free outside that was a fortune

Miguel was the best!

10.0

We had the best experience at the Premier Inn Central Bournemouth. We booked 5 rooms as a family to celebrate my daughter’s graduation taking place at The Pavilion across the road. The hotel was perfectly located for this but also for everything Bournemouth has to offer; the pier, beaches, gardens, bars, restaurants and shopping. The price for the best rooms was great value for money and breakfast was great. The rooms were clean, well stocked and so well sound proofed. We had the best nights sleep. Beds, quilts and pillows were spotless and top quality. Two of our rooms were booked for 2 nights and Miguel on Reception made the whole experience simple and stress free. I can’t thank him enough.