Premier Inn Watford - Croxley Green♡

Working away

10.0

Just checked into the hotel. The staff on reception were extremely helpful and our premier plus rooms are very comfortable,it seems we're the first guests to use the newly refurbished rooms,and they are of an excellent standard. Very pleased 😁

Watford Croxley Green has amazing brand new rooms

10.0

Oh my goodness I arrived to check in last night and I thought I had won the lottery, the lady on the desk said I had been picked to stay in the brand new bedrooms on the 4th floor that only opens that evening and oh my goodness it was AMAZING 🤩 I have never been in such a room in premier inn the room was unbelievable this made my day and weekend I most definitely will be staying in this hotel again and asking for the 4th floor wow wow wow

Hotel is not worth for the value of my money

6.0

We had 2 rooms for all to gather 21 nights of stay and n October 2025. The staff was courteous. Coffee posts and Wi-Fi jack to the wall inn some room doesn’t worked. Wi-Fi is just basic. Every time you come to the room you need to login. Shower curtain by width is not enough to cover the shower rod. It is only of the half size! Shower tub has mildew around the corners. Shower head is just bad as they can be! One day the elevator broke down and we had to carry 8 bags to the second floor at 11.30 pm, with the help of the front desk staff, it was absolutely ridiculous experience. The second elevator was already out of the order since past 3 weeks! Hotel shod refund for that night for 2 rooms. This was not for the service that we paid for. Hotel’s overall condition is very outdated, we have noticed the renovation work is going on so can’t complain about the noise.

Harry Potter studio

10.0

Little surprise weekend away for the kids and Harry Potter, could not fault the hotel rooms was big clean and comfortable beds, staff were always friendly when we saw them and location wise perfect for the Harry Potter studios. We had issues with the restaurant but we were informed this was not run by the hotel staff so I don’t believe it’s fair to down grade them for something not in their control

Worst Premier Inn experience ever

4.0

Overall not up to Premier Inn standard. Poor food (£16 steak was a vile bag of gristtle and fat and was raw in the middle). Breakfast was OK. Bacon like leather, but sausages nice. Decent coffee. Pastires OK. Dirty rooms (side bed specifically). Beds absolutely rock hard. Side bed not fit for purpose - Lumpy spring torture device. Should have been taken to the tip 5 years ago. Rooms also noisy - we could hear our upstairs neighbours at 6.30am. It sounded like a herd of elephants. We come to Premier inn for 3 reaons: good food, quiet room, comfortable bed. I have never been to one that didnt deliver on at least 2 of these (ususally all 3). Somehow this hotel failed on every single one. Will not be back.

Not recommended

2.0

Dirty curtains.Pillows as flat as pancakes, the good ones were packed away on a shelf, only discovered on 2nd night, so first night's sleep was awful. Mould around bath and extractor fan not working making bedroom hot. Grey scrambled egg at breakfast. Toilets in bar downstairs are a disgrace, water all over the floor, no toilet seat or toilet paper and fittings dirty and falling apart. Staff availability was poor until day of departure, so no use to fix issues really. Hallways are filthy and desperately need hoovering.