Junior Suite
Sleeps 2 · 62 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Casa del Alma Hotel Boutique & Spa
★★★★★ Avenida 16 de Septiembre # 24, Centro, Tuxtla Gutiérrez, MX
9.4 guest rating· 225 reviews
The five stars
Casa del Alma Hotel Boutique & Spa holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Room service, Terrace and Sauna.
Guests score it 9.4/10 across 225 reviews.
About this hotel
Luxurious Spa and Restaurant
Indulge in relaxation at Casa del Alma Hotel Boutique & Spa's spa with a steam room, sauna, and gym. Treat yourself to rejuvenating treatments like massages, facials, and body wraps. After a day of pampering, savor international fusion cuisine at the Secret Restaurant.
Charming Suites with City Views
Experience modern comfort in our air-conditioned suites with flat-screen TVs, desks, and city views. The bright interior courtyard and simple, elegant decor create a welcoming atmosphere for your stay.
Prime Location in San Cristóbal de las Casas
Conveniently situated in the heart of the city, Casa del Alma Hotel Boutique & Spa offers easy access to San Cristóbal de las Casas' vibrant old town, the cathedral, and the iconic Carmen’s Arch. Enjoy the colorful surroundings and immerse yourself in the local culture during your visit.
Book your stay at Casa del Alma Hotel Boutique & Spa for a perfect blend of luxury, comfort, and convenience in San Cristóbal de las Casas.
Rooms & rates
Suite with Two Double Beds
Sleeps 4 · 42 m² · 2× Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Superior King Suite
Sleeps 2 · 42 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Master Suite
Sleeps 2 · 75 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Suite
Sleeps 2 · 42 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Amenities
- Free WiFi
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Fitness facilities
- Free Parking
- Accessible parking
- Breakfast in the room
- Restaurant
- Bar
- 24-hour front desk
- Tour desk
- Room service
- 24-hour security
Show all 70 amenities
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Airport shuttle (additional charge)
- Access to health care professionals
- Airport drop off
- Airport pick up
- Beauty Services
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Daily housekeeping
- Delivered food - securely covered
- Express check-in/check-out
- Facilities for disabled guests
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Hot tub/Jacuzzi
- Invoice provided
- Key access
- Key card access
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lower bathroom sink
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Temporary art galleries
- Terrace
- Toilet with grab rails
- Tour/class on local culture
- Walking tours
- Wheelchair accessible
- Wine/champagne
Location
Avenida 16 de Septiembre # 24, Centro, Tuxtla Gutiérrez, MX
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9.4225 reviews
+ High-quality service+ Excellent location− Limited gym equipment− Minor breakfast issues
Cleanliness9.4
Service9.8
Location9.4
Room Quality9.3
Amenities9.3
Value for Money9.3
Location was perfect… clean and the staff was very helpful
10.0Very clean… staff was very nice and the food from the restaurant next door was delicious
Comfortable
10.0Absolutely everything. The beds are so soft, the room was huge, very clean, good shampoo and conditioner ( extra points for that in MX) shower temperature and pressure is fantastic, balcony, very romantic feel, beautiful place, and let me tell you about the A/C. Yep maybe I love this place. Walking distance from life of san cristobal, block from central park just far enough to not hear the noise when you get worn out because San cristobal (because you will) is amazing every time we come.
Excelente
10.0El servicio y ambiente del hotel.
− Todo estuvo bien.
Guest review
5.0La ubicación del lugar
− La tv fallaba no se podía poner el Internet se hiba y regresaba, la calefacción no servia y en la madrugada nos estábamos congelando 1 sola cobija fatal
שהינו שם פעמיים ונהנינו מהמקום ומארוחת הבוקר . נעים ומסביר פנים
9.0השירות היה מושלם במיוחד רוצה לציין את קריסטל שעזרה לנו כאשר נאלצנו להתמודד עם דחיית טיסתנו מטוקסלה עקב שביתה בנמל התעופה. היתה יעילה ונעימה .
− בחדר כושר דורש עדכון . המסלול הליכה ממש שבור ומסוכן מאוד לשימוש.
Ok
9.0Location to the zocalo
− The internet bad
Hotels of Earth · questions
- Is Casa del Alma Hotel Boutique & Spa really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
This property is a member of the Certified Treasures of Mexico, a premium tourism program that aims to promote excellence in hotels and restaurants, which high standards of service, architectural and culinary features, reflect the rich Mexican Culture.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
›Pets
Pets are not allowed.