Zenitude Hôtel-Résidences Marseille Saint Charles♡

No Air Conditioning

4.0

At this time of the year, early October, they turn of the air conditioning in the hotel. They don't warn you of this when you book however. The rooms are small and very stuffy. It's also difficult to sleep with the window open because of the mid city noise. A most unpleasant experience overall performance in classic Marseille.

Guest review

8.0

Walking distance to Gare du Lyon but well away from the city attractions

Guest review

10.0

Great place to stay. Friendly staff!

Guest review

2.0

During check-in, I used the Apple Pay to settle the city tax and the charge of my pet at the counter. Then after ~45min, there was another small charge via the Apple Pay again without notifying me (like a fraud). I asked a female staff on the 2nd day (17 Sept, 21:30) and she said that this was a missing charge on the pet. It was ok for such missing but they cant settle the payment without my consent. She apologized quite rudely and said that I just repeated the situation. She said that it was common even in a supermarket to charge without the customer’s consent. I was quite shocked about this hotel which did something out of the standard practice (ie at least notifying or charge me the outstanding upon check out). Really a very low quality hotel. Better not to try this hotel.

excellent séjour

10.0

chambre propre et literie confortable. personnel aimable et répondant rapidement à vos demandes. petit balcon agréable pour manger à deux.

Mkt ljust bekvämt o rymligt

10.0

Mkt ljus o bekväm liten lägenhet med kokplattor o balkong. Bra garderob o rymliga ytor. Sängbord o skrivbord som var stora tillräckligt. Beläget 5 min från tåg stationen. Dock i ett lite rörigt område kanske.