The Level, Room, Ocean View
Sleeps 4 · 41 m² · King bed
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Minibar
Melia Casa Maya Cancun All Inclusive
★★★★ Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500, Cancun, MX
8.4 guest rating· 248 reviews
About this hotel
Welcome to Melia Casa Maya Cancun All Inclusive, your perfect getaway in paradise!
Recreational Oasis
Dive into relaxation with two outdoor swimming pools and a complimentary water park. Whether you're lounging by the poolside bar or exploring exciting recreational activities, every moment here is filled with fun.
Gourmet Dining
Savor local culinary delights at Merkado, one of our four exceptional restaurants. With multiple bars and lounges, including a refreshing poolside bar, your dining experience will be both delicious and memorable.
Comfort and Connectivity
Unwind in one of our 260 well-appointed guestrooms, featuring flat-screen televisions and minibars. Stay connected with complimentary Wi-Fi, while enjoying daily housekeeping and various convenient amenities.
Experience the ultimate all-inclusive escape at Melia Casa Maya Cancun, where adventure and relaxation unite. Book now to secure your beachfront paradise!
Rooms & rates
The Level Room Swim Up
Sleeps 4 · 41 m² · King bed
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Minibar
Melia Room, Room, Ocean View
Sleeps 4 · 41 m² · King bed
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Minibar
- Shower
The Level Grand Suite
Sleeps 8 · 104 m² · King bed, 2× Twin bed
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Minibar
The Level, Suite, Ocean View
Sleeps 5 · 81 m² · King bed
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Minibar
The Level Suite Swim Up
Sleeps 5 · 81 m² · King bed
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Minibar
Melia Suite Ocean View
Sleeps 5 · 81 m² · King bed
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Minibar
- Shower
Amenities
- Free WiFi
- Pool access ramp on site
- Pool sun loungers
- Pool umbrellas
- Free self parking
- Wheelchair-accessible on-site restaurant
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Beach volleyball on site
- Golf lessons available nearby
- Golfing nearby
- 24-hour front desk
- Safe-deposit box at front desk
Show all 49 amenities
- Accessible shuttle
- Area shuttle (surcharge)
- Boat tours nearby
- Children's games
- Concierge service
- Ecotours nearby
- Elevator
- Free airport transportation
- Free water park access
- Garden
- Internet access
- Kayaking nearby
- Luggage storage
- Marina nearby
- Motor boating nearby
- Multilingual staff
- No accessible shuttle
- Parasailing nearby
- Personal motor watercraft nearby
- Playground on site
- Porter/bellhop
- Sailing nearby
- Scuba diving nearby
- Shopping on site
- Skydiving nearby
- Smoke-free property
- Snorkeling nearby
- Television in common areas
- Terrace
- Tours/ticket assistance
- Visual alarms in hallways
- Waterslide
- Well-lit path to entrance
- Wheelchair-accessible public washroom
- Ziplining nearby
Location
Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500, Cancun, MX
- Check-in
- from 03:00 PM
- Check-out
- until 12:00 PM
What guests say8.4248 reviews
+ Kids water park+ Friendly staff− Food quality issues− Cleanliness problems
Cleanliness7.8
Service9.3
Location9.3
Room Quality8.3
Amenities8.8
Value for Money8.2
Hermoso
9.0Hermoso lugar. Muy limpio. El personal excelente. Nos dejaron un vino de regalo.
− Algunas algas en la playa. Pero el resto excelente
Guest review
5.0The shower.
− The pillows had stains on them.
Guest review
9.0From the moment we arrived, Japhet made us feel truly welcome and set the tone for an unforgettable stay. His warm hospitality made us feel right at home from day one. Oscar and Antonio at Markado provided exceptional service and made every dining experience enjoyable. Agenis at Cape Noa was equally attentive and welcoming, always ensuring we had a great experience. Abraham at the gym was incredibly helpful, and the facility was spotless with a welcoming atmosphere that made working out a pleasure. This is a fantastic destination for families, and it's the incredible staff who made our vacation so memorable. Their outstanding service and genuine kindness exceeded our expectations. I highly recommend staying here, and my family and I will definitely be returning in the future!
− One area that could be improved was the housekeeping. There were a few occasions where the bed linens had stains, and some of the pillow covers appeared to have mold on them. While the staff addressed our needs when asked, ensuring that all linens are clean and thoroughly inspected before guests arrive would make the overall experience even better.
Guest review
8.0La atención, comida, ubicación, actividades del hotel y el personal.
− La piscina es pequeña.
Guest review
10.0Las instalaciones limpias, y todo muy cómodo, el personal amable y atentos
− Lo platicamos con el chef que se acercó a nuestra mesa la ultima noche, y le comentábamos que en las mesas nunca habia cucharas para el cafe que teníamos que solicitarlas al mesero ya veces tardan un poco, pero a la mañana siguiente todas las mesas contaban con cubiertos completos tenedor, cuchillo y cuchara y fue grato saber que tomaron en cuenta la observación
Good to know
Pool access available from 8:00 AM to 8:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
A car is not required for transportation to and from this property.
›Pets
Pets not allowed
›Pets
Service animals not allowed
›Check-in & Check-out
Contactless check-out is available
›Guest type
Essential workers only - NO
›General
Professional property host/manager
›Check-in & Check-out
Contactless check-in is available