Saigon Charm Hotel♡

Terrible

2.0

I made 3 room bookings for my family from October 18th to 19th. I feel deceived by the images of this hotel displayed on Agoda, which were completely different from reality. Everything was far off: there was a foul smell, poor hygiene, no emergency exits, no fire protection system, the elevator was cramped, and safety in case of an emergency was not ensured. Everything was terrible, and my family had to move to another hotel right after checking in. I request Agoda to work with the hotel to refund the amount I paid and terminate the partnership with this hotel.

Looks nothing like the pictures

2.0

Okay it is pretty cheap but it’s still not worth it. The room was gross, don’t think they know how to clean at all. You can find so much better places at the same price.

価格相応のホテル

6.0

価格から考えたら相応のホテル 場所は申し分無い所に立地している

Cant complain really

6.0

OK hotel, centrally located, half decent rates....... Could make a better effort of cleaning the room, i found chewing gum on wall......and on floor......right beside me Bed comfortable enough Cant complain really

Guest review

2.0

I rate this hotel worth only 1 star. There are mold, broken toilet in the washroom, door damaged. So expensive for me to paid one night there.

AC didn't work

8.0

But everything else was ok. I was very pessimistic given the bad reviews that I have read. But I was VERY surprised. The receptionist did speak English and helped with my luggage. The room was as pictured. There was even hot water. There was no drinking water provided though but it wasn't a dealbreaker.