Lisson Grove Boutique Resort & Day Spa♡

Wonderful stay

10.0

This place is the perfect spot for a weekend away and a escape from the hustle and bustle. The cottages are unique, peaceful and inviting. We really appreciated the small details and the thought put in place for guests, from the welcome note, the bug spray, board/card games, and the two love sloths that greet you. Despite being on a main road you would never know, it is serene and you can enjoy the sounds of the birds and rainforest. You can also walk to the famous look out. We loved the two local turkeys on site who greet you and follow you to your car. We will absolutely come back to this accomodation. Perhaps the only fault I could consider is I don’t think children are allowed to stay, which is a huge loss given it’s such a beautiful site and families would love to stay, but I understand their reasons for wanting this also in that it is a retreat. But I could be wrong. Thankyou for a wonderful weekend.

Dirty accommodation and rude owner

2.0

We recently booked the old English cottage for two nights as a quick getaway before our son is born, we arrived around 3pm after exploring the area prior, at first glance the place was quite cute but as we'd had a busy morning we sat on the couch and relaxed watching TV for a while, at around 5 or 6 pm we decided to get some dinner to enjoy back at the cottage, after dinner around 8 or 9 pm my partner wanted to enjoy a spa bath, once in the spa bath (which had a little card next to it stating it had been specially cleaned and sanitised prior to our booking) and turning the jets on we noticed a huge amount of brown chunky matter coming from them, we turned them off and the bath was full of unidentified brown chunks, my partner immediately exited the bath at this point, by this time it was getting a little cool inside the cottage so we turned on the AC unit for some heat, there was very little air coming out if the unit so I checked the filters to find them completely black and blocked like I've never seen before, I proceeded to wash them out in the bath so we could use the unit in reverse cycle, as we had spent the majority of the time till this point relaxing it wasn't till we found these 2 issues I actually had a better look around, there were spider webs on most of the decor, a thick layer of dust on the metal rail of the bed head, a layer of spider Web above the lounge room unit, webs with insects caught in them in the toilet area, at this stage my partner and I were really quite shocked and upset at the fact we'd paid close to $600 for this booking and it was in such a state of uncleanliness, we then decided to pull back the sheets on the bed to find stains on the duvet on the inside at rhe top, we then decided we didn't want to stay the night and contacted the owner to le them know we wouldn't be staying and we'd like a refund, the owner was quite understanding at first and after a couple of messages she stated she would speak to her cleaning team in the morning and get back to us, at around 10am the following morning we messaged the owner to chase up a refund, there was no contact at all and later that afternoon(once we'd booked other accommodation to continue our stay) we made contact once again and informed her that we would be forced to contact air b and b to pursue, after a call with a very helpful person from air b and b almost immediately the owner responded and was somewhat polite and said she would refund our money, shortly after that air b and b also refunded their fees also, we have since left a review on air b and b only stating what we were dealing with only to have the owner retaliate with false accusations, she stated we stayed for 7 hours which is true and also stated we used several amenities while there such as the welcome pack which I opened upon arrival and did eat a small chocolate bar, she also stated we used the fire place and the bed which is false, the fire place still had some ash inside from previous people, she stated we tampered with the AC unit which is false, we decided to use the AC for heat rather than the fireplace as there were 3 pieces of fire wood in the basket and for additional wood was at a cost of $25 per bag 🤣 we had actually joked about travelling back to my partners parents place to get our own wood rather than pay that amount, as mentioned previously it was at this stage we noticed something wrong with the AC which led to finding the dirty filters, we also used two cups while there, do not stay here, the owner is rude and will try to write you off in a review and there are far nicer places to stay cheaper and cleaner

Luxurious homely mountain cottage.

10.0

My partner and I stayed here for 2 nights and thoroughly enjoyed every minute of it. Beautiful little cottage, very homely with everything you need. Amazing breakfast food provided. Complimentary bottle of wine. 2 free wine tastings at Witches Falls winery which was so nice coz the weather was perfect. Will definitely recommend this place to all our friends and also will return.

Perfect weekend getaway

10.0

Just returned from a weekend in the Gamekeeper Cottage. Absolutely perfect. Beautifully appointed with quality furnishings and scrupulously clean. Plenty of firewood for the fireplace. Enjoyed being able to take in the established gardens from the verandah.

Guest review

10.0

I took myself away for the weekend. It was everything I wanted - quiet, double spa, fire place, great food, great service. I also lashed out on a 2hr Serenity Package at the day spa. Absolute bliss! The weekend was perfect. Highly recommended

Guest review

6.0

I was disappointed that the accommodation was away from the carpark which meant had to go back and forth many trips over rocks with luggage. The kitchen facilities were crowded. The bath tub/shower was deep and a small seat was provided to 'climb into' the shower. Always felt like I was able to have a fall. There was no netflix and there were options to access dvd's from reception, but not ideal. There was no view. On the positive side the ambience was charming and decore nostalgic. The baked breads were divine.