Base Serviced Apartments - Sir Thomas Street♡

Guest review

8.0

Very good apartment for a family of 5. The only small issues was not every tv had a remote control. There was a strong smell of wet dogs in the corridor and stairs.

Hallway of hell

4.0

Really dissapointed With this property. The stairwell leading up to the property (4th floor was disgusting to say the least. The smell was horrendous and no lift. I had to carry all the suitcases for me my partner and 4 kids up to the 4th floor. Once inside the property the small from the corridor could still be smelt and the bathrooms were dated and smelt damp. Only one shower worked (in a fashion) from being scalded to the freezing trying to shower 6 of us was an experience to say the least. I won’t be rushing back here and would recommend not using this property.

Good location

8.0

Great location. Clean and very spacious apartment. We stayed in Flat 4 much bigger than we expected for the price we paid. Had to collect keys from a different address/ wasn’t that difficult as other reviews had said. Didn’t see the check in time restriction when booked but was easy enough to pay an additional £25 for late check in. The location was perfect - only slight negative is it was very noisy in the night from outside into early hours of the morning and also from 6am with deliveries to businesses. Would def stay again though.

Highly disappointed

4.0

We normally stay in hotels but thought we would try something different and stay in this apartment on sir Thomas street in Liverpool.but will definitely be in hotels next time 1. Pickup of the keys is a 15 min walk from the apartment. Yes we are told this but it is still very frustrating 2. Very smelly. The corridor is very smelly. We had to hold our breath going up the stairs. I can’t place what it is. Urine?poo?stale smoke? I’m not sure but whatever it is. It’s not nice at all. 3. Very noisy, yes we are in a city center so it’s going to be. But the apartment windows are old and outdated and have no sound proofing whatsoever. There was 2 old lady’s crossing the road and we could hear their conversation.which makes it hard to sleep when people are walking back from night out 4. Doors slam, there is no way for the doors to shut slowly. As soon as you let go of an open door it slams shut and is very noisy. The front door is very heavy to, which makes it hard to open when got luggage and bags. 5. We stayed in apartment 2 and it was very poor. The wardrobe has a slit in it, holes in walls. One of the dining room chairs legs was broke. The toilet was constantly trickling so was hard to sleep as they are en-suites. 6. The tv. To top it off the tv didn’t work. We came as a family so was planning on watching movies etc. and the tv didn’t work. There was sound coming out but no picture. We rang the offices but they were shut so we rang the other number and he did come and look at it for us and the following morning he sorted us out with a new one. The guys at checkin are very polite and have really good customer service but the quality’s were just really poor. Wont be staying again

Guest review

10.0

Great apartment in a great location 👍

Fab stay in the heart of Liverpool

10.0

Super clean and spacious for our family of 5. Excellent location! Right in the middle of everything. Well equiped with microwave, cutelry, crockery, oven, fridge, washing machine, hair dryer, iron etc. One thing we wanted to do was dispose of trash/glass bottles but didnt know where to do that. Might be just us but we like to tidy before we leave. Overall a very comfortable stay right in the heart of Liverpool. We will be back!!