Hotel ZERMAMA Zermatt
★★★★ Matterstrasse 23, Zermatt, CH
9.2 guest rating· 969 reviews
About this hotel
Central Location in Zermatt
Discover the charm of our newly renovated hotel located in the heart of Zermatt, just a stone's throw away from the Zermatt Train Station and conveniently situated across from the valley station of the Sunnegga Express.
Modern Amenities
Experience comfort and convenience in every room at Hotel Mama, each equipped with an LCD TV and a private bathroom, ensuring a relaxing stay after a day of exploring the picturesque surroundings.
Easy Access to Attractions
Unwind and explore effortlessly with the Matterhorn Express Cable Car and Gornergrat Monte Rosa train easily accessible via the electric bus stop conveniently located right in front of Hotel Mama.
Embark on a memorable journey and book your stay with us today!
Amenities
- WiFi available
- Breakfast takeaway containers
- Restaurant
- Bar
- Snack bar
- Pets allowed
- Pet basket
- Pet bowls
- Golf course
- Mini golf
- Ski equipment hire on site
- Ski pass vendor
- Ski storage
- Skiing
Show all 76 amenities
- Tour desk
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Allergy-free room
- Archery
- Baby safety gates
- Babysitting/child services
- Bike tours
- Broadcast Live sport events
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Cycling
- Daily housekeeping
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Grocery deliveries
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Hiking
- Horse riding
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lockers
- Luggage storage
- Outdoor furniture
- Packed lunches
- Personal trainer
- Physical distancing in dining areas
- Physical distancing rules followed
- Safety deposit box
- Security alarm
- Shared lounge/TV area
- Shuttle service
- Shuttle service (additional charge)
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Sun terrace
- Tennis court
- Terrace
- Walking tours
- Water sport facilities on site
- Wheelchair accessible
- Wine/champagne
Location
Matterstrasse 23, Zermatt, CH
- Check-in
- from 03:00 PM to 09:00 PM
- Check-out
- until 11:00 AM
What guests say9.2969 reviews
Great location, comfortable beds, unbeatable views.
9.0Great cocktail bar downstairs, amazing view of the Matterhorn, comfortable beds, unbelievably good shower.
− Wish that it had fans available. There are no/few places with air conditioning in Zermatt so having a fan would have been helpful to move more air on the top floor when they were experiencing temperatures 22 degrees F above average. Wonderful stay otherwise.
Perfect Zermatt Stay
10.0Excellent property. Great staff and amenities. Excellent restaurant. Quality stay.
− A little loud being by a main thoroughfare but think most of it was because of construction which couldn’t be helped.
Guest review
10.0시설 뷰 모두 최고였고, 룸 서비스 식사도 매우 훌륭했습니다.
Good to know
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
Please note that when booking more than 3 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.
›Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
No parking available.
›Pets
Pets are allowed. Charges may be applicable.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 0 years old stay for free when using an existing bed.
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