Quality Inn & Suites Minot North♡

Guest review

1.0

− The front deck lady was really rude and unprofessional!

Guest review

1.0

Nothing

− I don’t write reviews, but I decided to this time as this was ridiculous. When we checked in, the other 3 couples were on the second floor and we were on the 1st floor. ( I had booked all 4 rooms under my name). I started to walk down the hall then went back and nicely asked if they had any rooms available on the 2nd floor so we could all be together and the lady said she would check. The other woman who had checked us in ( don’t know her name, she had blue or green hair and a ring in her nose) came around the corner and snapped, what’s the problem. The other lady said that I was wondering if I could be moved to the 2nd floor. She again snapped at me, have you been in your room, I said no, we didn’t even open the door. She let out a big annoyed sigh and said, we can’t be changing rooms around all the time. I said that I had booked all 4 rooms under my name so we would be on the same floor. She looked at me and said, that’s not how it works, all snarky. I said, that’s fine, and walked away. I wasn’t being rude, I wasn’t demanding a room change, I had just went to the desk to see if it was possible to get a room with the rest of my group, there was absolutely no reason for her to be ignorant like she was. When we got in our rooms, The floors were wet in all 4 rooms that I booked forgot myself and friends, there is a MAJOR humidity problem. The air conditioning was cranked and there was a musty smell. After staying for a couple nights my clothes were damp from being in the room. Another guest that wasn’t with our group asked at the front desk why her floors were wet and she was told that they must of been shampooed. The service and the condition of the rooms was bad enough at regular rates, but the State fair was going on, so the rates were jacked way up. Very disappointed and won’t be back again!

Guest review

10.0

Everything

− Nothing

Staff were attentive and helpful

10.0

Staff were friendly and helpful

− Not complaints

Friendly staff, unclean room

4.0

Staff at check in at front desk were friendly

− Room was not clean! Requested to change rooms, but hotel was fully booked. Cleaned the bathroom before use due to black hairs everywhere and “goo” marks on tub, sink and floor. Bed head boards were disgustingly dirty. Duvets were dirty as well. Overall the room was gross!