Japanese Style Tatami Room
Sleeps 2 · 36 m² · 2× Twin bed
- Desk
- Private bathroom
- Separate bathtub and shower
- Spring water bathtub
- Baby bath
RSL Cold & Hot Springs Resort Suao
★★★★★ No. 301, Jhongyuan Road, Suao, TW
8.8 guest rating· 537 reviews
The five stars
RSL Cold & Hot Springs Resort Suao holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Terrace and Sauna.
Guests score it 8.8/10 across 537 reviews.
About this hotel
Luxurious Getaway with Hot Springs
Therapeutic Indoor Hot Springs : Relax and rejuvenate in our therapeutic indoor hot spring baths, perfect for unwinding after a long day of exploring.
Mountain Surroundings and Outdoor Pool : Enjoy the serene mountain views while lounging by our large outdoor pool or sweating out toxins in the sauna.
Diverse Dining and Entertainment Options : Indulge in Chinese and Japanese cuisine at our on-site restaurant, grab a snack at the bar, or sip cocktails at the stylish piano lounge.
Ready to experience luxury and relaxation at RSL Cold & Hot Spring Resort Suao? Book your stay now for an unforgettable getaway!
Rooms & rates
Japanese style room (Dual spring bath)
Sleeps 2 · 36 m² · 2× Twin bed
- Desk
- Private bathroom
- Separate bathtub and shower
- Spring water bathtub
- Baby bath
Japanese Style Room (Single Bath)
Sleeps 4 · 33 m² · 2× Futon Mat
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Emergency cord in bathroom
Western Style Double Room
Sleeps 2 · 33 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Emergency cord in bathroom
Japanese Style Room (Dual Bath)
Sleeps 4 · 33 m² · 2× Futon Mat
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Emergency cord in bathroom
Western Style Quadruple Room
Sleeps 4 · 33 m² · 2× Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Emergency cord in bathroom
Deluxe Queen Room
Sleeps 2 · 33 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Emergency cord in bathroom
Deluxe Queen Suite
Sleeps 2 · 50 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Emergency cord in bathroom
Amenities
- Free WiFi
- Heated pool
- Indoor pool
- Outdoor pool
- Plunge pool
- Swimming pool
- Spa/wellness center
- Sauna
- Hot spring bath
- Fitness facilities
- Free Parking
- Accessible parking
- Valet parking
- Restaurant
Show all 79 amenities
- Bar
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Pets allowed
- Sun loungers or beach chairs
- 24-hour front desk
- Tour desk
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- ATM/cash machine on site
- Auditory guidance
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Cycling
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Electric vehicle charging station
- Emergency cord in bathroom
- Face masks for guests available
- Facilities for disabled guests
- Fire extinguishers
- First aid kit available
- Garden
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Hiking
- Hot tub/Jacuzzi
- Invoice provided
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Open-air bath
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Public Bath
- Sanitized tableware & silverware
- Security alarm
- Shallow end
- Shared stationery like menus, pens are removed
- Shuttle service
- Shuttle service (free)
- Smoke alarms
- Staff adhere to local safety protocols
- Sun terrace
- Sun umbrellas
- Terrace
- Thermometers for guests provided by property
- Toilet with grab rails
- Tour/class on local culture
- Visual aids: Braille
- Wheelchair accessible
Location
No. 301, Jhongyuan Road, Suao, TW
- Check-in
- from 03:00 PM to 09:00 PM
- Check-out
- until 11:00 AM
What guests say8.8537 reviews
+ Great staff+ Beautiful location+ Excellent amenities− Issues with cleanliness− Limited breakfast options
Cleanliness8.4
Service9.3
Location8.9
Room Quality8.3
Amenities9.4
Value for Money8.3
Guest review
9.0每個服務人員都很親切！設施維護的很棒，環境很乾淨，飯店的自行車超級好騎！
早餐還是要特色自助吧比較符合期待
5.0還好 談不上喜歡
− 早餐不能自助很不舒服 要強迫自己吃不想吃的麵包.... 一堆服務人員走來走去忙來忙去 但還是很多桌收不完 大家都在等餐 第一次吃早餐要還要被請回等30分鐘 感覺這效率很差
服務人員親切, 飯店設施優良, 就可惜房間裡面很熱, 又沒地方坐, 無法放鬆休息.
5.0室內冷熱泉池空間大超棒, 室外游泳池一流, 免治馬桶很舒適
− 房間空調不能調整溫度, 白天晚上都很熱. 可供 4 人入住的家庭房裡面只有一張椅子, 太小家子氣. 早餐比較像商務旅館,非觀光飯店等級.
Guest review
10.0早餐
Guest review
8.0員工都很親切客氣
− 第一次住飯店泡裸湯還需額外收費
Hotels of Earth · questions
- Is RSL Cold & Hot Springs Resort Suao really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Please note that "Deluxe Queen Room" does not accommodate extra beds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are allowed. No extra charges.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
Children from 4 years old to 10 years old stay for TWD 2,420 per person per night when using an existing bed.
Children from 11 years old to 17 years old stay for TWD 3,520 per person per night when using an existing bed.
Children from 4 years old to 10 years old stay for TWD 2,420 per person per night when using an available extra bed.
People 11 years old and over stay for TWD 3,520 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.