Standard Single Room
Sleeps 1 · 23 m² · Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Grand Tien Shan Hotel
★★★★ Bogenbay Batyr Street 115/105, Almaty, KZ
8.6 guest rating· 2827 reviews
About this hotel
Luxurious Amenities
Stylish restaurants, a spa centre with indoor pool, and free Wi-Fi await you at Grand Tien Shan Hotel. The elegant rooms with modern bathrooms and satellite TV provide a comfortable stay.
Culinary Delights
Indulge in international and Kazakh cuisine at Nauryz restaurant or savor an American-style breakfast. Enjoy a drink at the Cigara Club or lobby bar for a relaxing evening.
Relaxation and Wellness
Unwind at the Bali spa with a fitness centre, saunas, and steam bath. Treat yourself to massages and cosmetic services at Velours de Rose beauty salon.
Book now to experience luxury and comfort at Grand Tien Shan Hotel, just steps away from Almaty’s top attractions.
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Rooms & rates
Deluxe Double Room
Sleeps 2 · 34 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Superior Twin Room
Sleeps 3 · 34 m² · 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Luxury Suite
Sleeps 4 · 38 m² · King bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Free WiFi
- Minibar
Premium Double Room
Sleeps 3 · 36 m² · King bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Free WiFi
Twin Room
Sleeps 2 · 24 m² · 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Premium Twin Room
Sleeps 2 · 30 m² · 2× Twin bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Free WiFi
Deluxe Double Room
Sleeps 3 · 38 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Superior Double Room
Sleeps 3 · 36 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Suite
Sleeps 3 · 77 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Amenities
- Free WiFi
- Indoor pool
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Sauna
- Fitness facilities
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Barber/beauty shop
- Air conditioning
- Sun loungers or beach chairs
Show all 75 amenities
- 24-hour front desk
- Tour desk
- Business center
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Airport shuttle (additional charge)
- Airport drop off
- Airport pick up
- ATM/cash machine on site
- Beauty Services
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hammam
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key access
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shuttle service (additional charge)
- Smoke alarms
- Solarium
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Thermometers for guests provided by property
- Wine/champagne
Location
Bogenbay Batyr Street 115/105, Almaty, KZ
- Check-in
- from 02:00 PM to 04:00 PM
- Check-out
- until 12:00 PM
What guests say8.62827 reviews
+ Great location+ Helpful staff+ Cozy amenities− Dusty rooms− Outdated decor− Service inconsistencies
Cleanliness6.8
Service8.8
Location9.3
Room Quality7.8
Amenities8.8
Value for Money8.8
Good Value for a comfortable stay
7.0GOOD FACILITIES AND NICE STAFF THE STAY WAS CONFORATABLE AND LOCATION GOOD
− The restriction for providing Water in Rooms was nit very nice providing additional water a=in such standard hotels is expected
Depressing interiors & lack if air conditioning make this hotel disappointing.
4.0The receptionist girls were very supportive.
− There is no air conditioning in the hotel, hotel is locked at a fixed temperature.
Guest review
8.0General get up. Soothing piano performance.
Top Hotel zum Wohlfühlen
8.0Alles
− Das Bett hätte ruhig 20 cm breiter sein können
Disappointing stay
6.0We initially booked a three-night stay, but were disappointed by several aspects of the experience. Fortunately, the hotel was flexible and allowed us to cancel the remaining two nights.
− We were given two separate rooms that were far from each other, which was very inconvenient for our family. The building also had a dark and somewhat gloomy atmosphere that made it feel unwelcoming. When we arrived with several pieces of luggage, I asked for assistance. The staff member simply watched as I struggled to move everything and did not offer any help, which was disappointing.
Good to know
Please note that children younger than 6 years old are not allowed to visit the spa center. Children of 6-12 years old are allowed only if accompanied by their parents according to the following schedule:
- 08.00 a.m. – 17.00 p.m. on weekdays
- 08.00 a.m. - 15.00 p.m. on Saturdays
On Sundays children younger than 12 years old are not allowed to visit the spa center.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
No parking available.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
›Pets
Pets are not allowed.