★★★★★ Largo Conde de Alcáçovas, Oeiras, PT
9 guest rating· 1086 reviews
Vila Gale Collection Palácio dos Arcos holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.
Guests score it 9.0/10 across 1086 reviews.
Luxurious Accommodation
Experience a stay like royalty at Vila Gale Palácio dos Arcos, a stunning 15th-century palace with rooms inspired by Portuguese poetry. Enjoy breathtaking river and garden views from the new wing rooms, all elegantly decorated in earthy tones.
Relaxation and Wellness
Indulge in ultimate relaxation at Satsanga Spa, offering a range of massage treatments, Turkish bath, hot tub, and sauna. Unwind in style after a day of exploring Lisbon and its surroundings.
Modern Amenities and Dining
Start your day with a delicious à la carte breakfast and savor exquisite meals at the on-site restaurant. Don't forget to visit the bar for a refreshing drink. Additionally, the palace offers a modern conference room in its old wine cellar, perfect for hosting successful events.
Book your stay now at Vila Gale Palácio dos Arcos and elevate your Lisbon experience!
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Sleeps 3 · 34 m² · 2× Twin bed, Sofa bed, Sofa bed, Queen bed
Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a seating area as well as garden views.
Sleeps 1 · 33 m² · Double bed
<p><strong>1 Double Bed OR 2 Twin Beds</strong></p><p>355-sq-foot individually decorated room, furnished balcony/patio with pool views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LCD television with cable channels</p><p><b>Food & Drink</b> - 24-hour room service and minibar (fees may apply)</p><p><b>Sleep</b> - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Laptop-compatible safe, desk, and phone</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p>
Sleeps 2 · 34 m² · 2× Twin bed, Sofa bed, Sofa bed, Queen bed
Offering views of the garden and swimming pool from the balcony, this room has a poetry-themed décor with earthy tones. The private bathroom comes with free toiletries and a bathrobe.
Sleeps 2 · 34 m² · 2× Twin bed, Double bed
Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a seating area as well as sea views. The unit has 3 beds.
Sleeps 3 · 34 m² · 2× Twin bed, Sofa bed
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a seating area as well as garden views. The unit has 3 beds.
Sleeps 1 · 34 m² · Twin bed
This air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.
Largo Conde de Alcáçovas, Oeiras, PT
Experiência única
10.0Tudo, desde a receção, alojamento, conforto do quarto, espaços exteriores, piscina, uma experiência muito boa para além das frases espalhadas pelo hotel e os mimos que deixaram no quarto. Experiência a repetir.
− Nada a apontar
a major let down
9.0The Hotel itself is fabulous especially the grounds.
− This is not a 5* experience! They really need a shake up with some of their staff who just didnt seem to care and just were not engaging. We had intended to have a couple of main meals here but the breakfast experience was so poor we just didnt bother. Just about every morning we had to wait ages for coffee and on two separate occasions had to to send it back because the milk had curdled. Some days we got a lovely assortment of breads other days nothing. Also they need to do something about the bar and service. They say they have two bars, which in reality are just large glass cabinets containing wine bottles with a bar shelf. No beer pumps, no optics, no atmosphere and no staff! We had some good news during our stay so ordered a bottle of champagne only to be told they do not stock it - a 5 star hotel!! Overall very disappointing and a waste of a fantastic hotel. They need to appoint a top quality manager to shake the place up and do the things 5* hotels do - top quality service and top quality staff.
Excelente elección.
10.0El hotel una maravilla Fuimos un grupo grande 6 adultos y 3 niños Todo súper cómodo, amplio, muy limpio. El personal demasiado amable y servicial. El desayuno fue espectacular. Sin duda repetiremos. Fue una excelente elección
muito bom , localizacao otima
8.0piscina , vista tamanho do quarto
− banheiro, antigos
Besides not being perfect, this property was exceptional.
8.0Very clean, nice breakfast, reception representatives were very nice and helpful.
− We had to ask for housekeeping to iron our clothes which was an additional expense we didn’t plan for.
Please note that access to the indoor pool for children under the age of 12 is allowed from 10:30 to 17:30 and accompanied by an adult.
The access to the hot tub, sauna or Turkish bath is limited to people aged over 16 years old.
Please note that for all reservations including dinner supplements, drinks are not included.
Please note that when booking more than 9 rooms, different policies and additional supplements may apply.
Please note that the full amount of the stay is charged at check-in.
WiFi is available in all areas and is free of charge.
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Public parking is possible on site (reservation is not needed) and costs EUR 12.50 per day.