Twin Room with Extra Bed (3 Adults)
Sleeps 3 · 34 m² · 2× Twin bed, Sofa bed, Sofa bed, Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Vila Gale Collection Palácio dos Arcos
★★★★★ Largo Conde de Alcáçovas, Oeiras, PT
9 guest rating· 1086 reviews
The five stars
Vila Gale Collection Palácio dos Arcos holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.
Guests score it 9.0/10 across 1086 reviews.
About this hotel
Luxurious Accommodation
Experience a stay like royalty at Vila Gale Palácio dos Arcos, a stunning 15th-century palace with rooms inspired by Portuguese poetry. Enjoy breathtaking river and garden views from the new wing rooms, all elegantly decorated in earthy tones.
Relaxation and Wellness
Indulge in ultimate relaxation at Satsanga Spa, offering a range of massage treatments, Turkish bath, hot tub, and sauna. Unwind in style after a day of exploring Lisbon and its surroundings.
Modern Amenities and Dining
Start your day with a delicious à la carte breakfast and savor exquisite meals at the on-site restaurant. Don't forget to visit the bar for a refreshing drink. Additionally, the palace offers a modern conference room in its old wine cellar, perfect for hosting successful events.
Book your stay now at Vila Gale Palácio dos Arcos and elevate your Lisbon experience!
Rooms & rates
Double Room Single Use, Balcony
Sleeps 1 · 33 m² · Double bed
- Desk
- Furnished balcony or patio
- Bathrobe
- Private bathroom
- Separate bathtub and shower
Double or Twin Room with Pool View
Sleeps 2 · 34 m² · 2× Twin bed, Sofa bed, Sofa bed, Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Premium Double or Twin Room with Sea View
Sleeps 2 · 34 m² · 2× Twin bed, Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Twin Room with Extra Bed (2 Adults + 1 Child)
Sleeps 3 · 34 m² · 2× Twin bed, Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Single Room with Pool View
Sleeps 1 · 34 m² · Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Amenities
- Free WiFi
- Heated pool
- Indoor pool
- Infinity pool
- Kids' pool
- Outdoor pool
- Pool bar
- Swimming pool
- Spa/wellness center
- Sauna
- Fitness facilities
- Parking garage
- Breakfast in the room
- Restaurant
Show all 58 amenities
- Bar
- Air conditioning
- Sun loungers or beach chairs
- 24-hour front desk
- Business center
- Mobile app for room service
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Cashless payment available
- Chapel/shrine
- Children's playground
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping
- Garden
- Guest rooms disinfected between stays
- Hammam
- Hot tub/Jacuzzi
- Invoice provided
- Ironing service
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
- Sun terrace
- Sun umbrellas
- Terrace
- Themed dinner nights
- Thermometers for guests provided by property
- Wine/champagne
Location
Largo Conde de Alcáçovas, Oeiras, PT
- Check-in
- from 03:00 PM to 11:30 PM
- Check-out
- until 12:00 PM
What guests say91086 reviews
+ Great location+ Friendly staff+ Comfortable rooms− Limited breakfast options− Inconvenience with amenities− Some decor outdated
Cleanliness8.8
Service10.0
Location9.8
Room Quality8.8
Amenities8.3
Value for Money8.8
Experiência única
10.0Tudo, desde a receção, alojamento, conforto do quarto, espaços exteriores, piscina, uma experiência muito boa para além das frases espalhadas pelo hotel e os mimos que deixaram no quarto. Experiência a repetir.
− Nada a apontar
a major let down
9.0The Hotel itself is fabulous especially the grounds.
− This is not a 5* experience! They really need a shake up with some of their staff who just didnt seem to care and just were not engaging. We had intended to have a couple of main meals here but the breakfast experience was so poor we just didnt bother. Just about every morning we had to wait ages for coffee and on two separate occasions had to to send it back because the milk had curdled. Some days we got a lovely assortment of breads other days nothing. Also they need to do something about the bar and service. They say they have two bars, which in reality are just large glass cabinets containing wine bottles with a bar shelf. No beer pumps, no optics, no atmosphere and no staff! We had some good news during our stay so ordered a bottle of champagne only to be told they do not stock it - a 5 star hotel!! Overall very disappointing and a waste of a fantastic hotel. They need to appoint a top quality manager to shake the place up and do the things 5* hotels do - top quality service and top quality staff.
Excelente elección.
10.0El hotel una maravilla Fuimos un grupo grande 6 adultos y 3 niños Todo súper cómodo, amplio, muy limpio. El personal demasiado amable y servicial. El desayuno fue espectacular. Sin duda repetiremos. Fue una excelente elección
muito bom , localizacao otima
8.0piscina , vista tamanho do quarto
− banheiro, antigos
Besides not being perfect, this property was exceptional.
8.0Very clean, nice breakfast, reception representatives were very nice and helpful.
− We had to ask for housekeeping to iron our clothes which was an additional expense we didn’t plan for.
Hotels of Earth · questions
- Is Vila Gale Collection Palácio dos Arcos really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Please note that access to the indoor pool for children under the age of 12 is allowed from 10:30 to 17:30 and accompanied by an adult.
The access to the hot tub, sauna or Turkish bath is limited to people aged over 16 years old.
Please note that for all reservations including dinner supplements, drinks are not included.
Please note that when booking more than 9 rooms, different policies and additional supplements may apply.
Please note that the full amount of the stay is charged at check-in.
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
›Pets
Pets are not allowed.
›Parking
Public parking is possible on site (reservation is not needed) and costs EUR 12.50 per day.