Casa Ruby Pension House♡

Guest review

6.0

No hot water. Rats bye the pool and hotel staff said the rats are ok.

NO STAR DAMP DUMP ACCOMMODATION

2.0

DO NOT BELIEVE ALL the previous EXCEPTIONAL REVIEWS this property has. First time, my BIGGEST REGRET in trusting the reviews of a property at this site. The place for me is a dump. I wouldn't even give it any star. It is similar to a boarding house for those looking for budget accommodation for long term stay. If not for the caretaker of the place, who was very kind & accommodating, that was the only saving grace of the place for a HORRIBLE 3 hrs experience at the place. I can hardly wait to move out & find a better place even if I have to pay more. Even if it was drizzling at night, I insisted with hotels.com CSR that I want to change hotel. To cap the long story short, when I found the place, I couldn't find the doorbell & tried knocking on the steel gate. Finally, after 10-15min. decided to call the place & a lady told me they are fully book (and to think before I went to the place, I called up to find out how to get to the place , a man answered at that time & never said the place is fully booked) After another 15-20 min. outside the gate as I was trying to contact hotels.com to resolve this issue, a lady came out to ask me if am the one who called earlier with a confirmed booking & she told me if I don't mind, a room will be available after 7:30pm when the guest check out. Since it was drizzling already & almost 6pm, I said I didn't mind since I plan to just drop the bags & eat out. But after seeing the place & room, decided to call hotels.com to change stay.

Guest review

10.0

Very comfortable place to stay...clean and sheets are new and clean, staff is accommodating..stayed overnight.

Guest review

10.0

Casa Ruby is a major find. Really a home ie versus a hotel e pension house. Staff are great. Breakfast is good. The pension house is near a nice coffee cafe. We loved it. My wife and I. Many doctors from India stay here and will answer medical questions just to be nice. Nice, intelligent hotel guests. Loved it.

Guest review

10.0

Very nice lobby. Strong internet. Very cordial staff. Great big room very tastefully decorated in Asian style. Good Zen feeling. Nice!

Guest review

10.0

For the low price, Casa Ruby was a great choice for me. The staff was great. They make you feel at home and are friendly. They prepared a small breakfast every morning. If you need anything they will accommodate you. I stayed a whole month and was pleased. I used Casa Ruby as my home base while I explored different resorts for the occasional luxury experience. It was a good plan since Expedia will entice you with great prices at various resorts in the area.