Fort Arabesque Resort, Spa & Villas♡

Exklusiv, Hotel ist top

10.0

Die Lage mit dem Hausriff ist optimal, Riff gut erhalten, man kann bis zum Steg am letzten hotel laufen und komplett zurück schnorcheln. Mega. Hotelanlage ist sehr schön, Sauber gepflegt. Essen sehr gut. Exklusiv

− für 5 Nächte sehr teuer, via Booking gebucht, das werde ich so nicht wieder machen.

We had an amazing stay and would definitely love to come back.

10.0

Villa rooms are very comfortable and the service is high quality. We liked ala carte restaurants club 159, pavilion and also newly opened mastika. Spa was also good. I liked the massages ( thai and Egyptian). See was like a aquarium. This was our second visit to the hotel, and it was just as excellent as our first. The hotel has maintained its high standards, and with the addition of the new restaurants, the experience has become even better. We were very happy to see that the quality and service have remained consistently outstanding. Thanks for Mr. Murat Taşbilek for kind hospitality and all staff.

− Nothing

Dr mina atef who is the hotel doctor

10.0

I'm happy about the hotel and I'm so happy about doctor mina atef who is the hotel clinic . He is really the best doctor I have ever seen in my life. He is so kind and friendly and also so smart and explained for us everything in details and treated me very well. I recommend anyone who want medical help you should go for him immediately and he will help you for sure.

Beautiful place, rude receptionist staff

8.0

Just had 11 nights here and it is wonderful, the food, the beach and the sea all fabulous and we will be coming back. However just a few little niggles that I believe other people have experienced also. On arrival after 10pm, we are greeted with a curse 'passports', no offer of a cool drink or a smile, then the receptionist went through the map and started making squiggles and crosses super fast, clearly we are not taking this in. He then got out his Sterling and Euro notes for me to change for him to smaller denominations, I wasn't quite sure what he wanted and he seemed a bit annoyed that I was getting flustered. He asked if we wanted food sending to room as the restaurants are closed, we said Yes, but then they never sent any. So first impressions of hotel not great. We booked the last two nights in a villa, which are wonderful. We were told to be in reception with suitcases as 9am, and they would see if villa ready, then told to come back at 10am, then told to come back at midday, at which point we moved the suitcases back to the room, as we got the impression they wanted us to hand in keys and towel cards so they could re-allocate room. Upon checking with Villa reception they said defo not ready until 3pm. Westbay reception could have told us that in the first place and we would just have got on with our day. Check out instruction is a shambles. We agreed with Villa reception that we could keep the villa until 1.30pm, at which point someone would come and fetch the cases. So we waited at 1.30pm, no-one came, so I called reception after 10 minutes, who said they are waiting for us to be in reception and to leave the cases outside. At reception Ahmed the 'reception Manager' spoke to us like we had deliberately tried to stay longer, when in fact we had been sitting waiting at the stated time, so last impression of hotel was being told off. I think that the reception staff do not have to be nice to people as they know the place is lovely and people will return, so no shortage of customers.

Clinic and hotel

10.0

There is an excellent doctor at the hotel, Dr Mina Atef, whose expertise and care saved our vacation. Walking into the sea, we found ourselves in an aquarium, an unforgettable experience, combined with the atmosphere of the hotel and the kindness of the staff there.

Det beste hus rev i Makadi Bay

8.0

Det helt fantastiske koralrev 🐡🐠🦑🐢

− Ikk tilstrækkelig service fra personalet i West Bay reception