Novum House♡

Guest review

6.0

Room is very small compared to pictures. Bed mattress was very thin and uncomfortable. Bathroom had long black hair all over walls and inside shower. Street parking is impossible to find and directions to paid parking are unclear.

Guest review

8.0

Nice, clean apartment, perfect location for sightseeing, but needs few upgrades - door seems like anybody could kick them open - I was with my family, but if I traveled alone I’d be scared to fall asleep at night as it was more like hostel set up (multiple rooms within one flat with no staff member in the reception) and you never know who are your neighbors. There were security cameras however. Could use a new floor and chairs, maybe some shelves in the kitchen. Bathroom was new, well lit, and comfy. Parking was ok - parking apps for Krakow made it more convenient. We had an University view which we loved, but if you like your windows open at night it gets noisy due to trams and passing cars. Quiet with closed windows however as they are good quality. Definitely would stay again.

Guest review

6.0

This property was not as advertised. It is not on the second floor, even by Polish counting. It is up a full 5 flights of stairs. Before the visit communication was bad. There is no staff regularly on site. The air conditioning was one small unit in the bedroom (we had two rooms), and it emitted a very loud, high pitched noise the entire time it was on. The outside of the building is completely run down and it’s hard to find the front door—there’s no sign. Overall, not great.

Guest review

6.0

Nice room in good location with modern bathroom. However, we had no aircon remote control and therefore no aircon. There is no fridge in the room. And they claim to have “24/7 front desk support” but this is all AI. Everything has to be done by calling the hotel number and dealing with AI. Checking in? AI Problem? AI There is a desk only for show in the lobby as you would need to be 10cm thin to sit in the chair and no one is ever there.

Guest review

10.0

Really lovely room with everything that you need and the staff pay attention to detail tomake your stay even better! Will be staying again!

Bra läge

8.0

Ett fantastiskt lägenhetshotell med lugn och skön atmosfär i närheten av gamla stan. Trivsam lägenhet med en bäddsoffa och en dubbelsäng. Väl utrustad för egen matlagning och frukost. Lämpar sig kanske mest väl för par eller familj med barn. Toadörr som knappt gick att stänga samt ganska smala sängar för två kompisar. Har du problem att gå i trappor är inte det här boendet för dig då det ligger 5 trappor upp. Fick betala 50 PLN för sminkrester på handduk (aldrig varit med om tidigare). Har pratat med hotellet om upplevelsen och vi har lite olika syn på huruvida det är skäligt eller inte. Jag kan tycka det är småaktigt. Över lag nöjda med lägenhetshotellet.