Lizard King Hotel & Suites♡

Guest review

8.0

It's a great place to crash if you are traveling. If you are staying for more than two days I would book something nicer, but it was perfect for what we needed, and the staff is super friendly.

Positive and negative aspects of my accommodations

4.0

I want to express first the positive aspects of my stay for two nights as the staff members were exemplary beyond words as the professionalism which was displayed is one of the best of my many years of travel to Costa Rica as they should be recognized by management or owners of the hotel as they went beyond what is expected of a hotel employee. Now my stay unfortunately was a major disappointment as the room was extremely dated from cracked tiles, to facets leaking in bathroom, to the beds which the frames were extremely filthy along with the matress, the doors not opening properly in the restroom to the jacuzzi in need of a major remodel. The noise at night is constant with the suite I was provided as the wooden floors above you would creak each time a person would walk and disturb your sleep constantly and the constant noise at the front desk with individuals talking as the suite is within 2 to 3 meters of this location. This was my true and unbiased opinion of my stay as I hope in the future the rooms endure a complete remodel for guests to enjoy there travels

Guest review

10.0

It was a great place to stay but we did experience problems with the hot water. They were able to fix it but it was a pain waiting for a hot shower.

Guest review

4.0

All of the staff were very kind , helpful, and exceeded our expectations. The pool was very nice , the air conditioning in the room was good, and there was lots of comfy areas to lounge around in outside of our room. However, I would not rate this property as 3 star as shown on Expedia. I am well travelled and recognize that different countries may have different ratings for hotels, but I would rate this property as 2.5 stars. We were not aware of any dining options at the hotel, although it appeared that there may have been a kitchen in the past but not used today except for preparing coffee in the morning. It appeared that the property is not being maintained adequately as there were some annoyances : we were without water in bathroom for awhile and we often could not get hot water for a shower after 10 AM. A smoke alarm was chirping for two days because either the battery was running low or the lifespan of the device had expired. One light in our bathroom was finicky and would not always work. On our last day it failed completely and would not turn on. The rooms face the beautiful pool but on a couple days the noise from children screaming and shouting in the evening was quite excessive. It can be noisy with traffic in the evening but we expected that given the property’s location. We booked a “Deluxe Queen” room but it was lacking in some areas: no closet to hang our clothes, bathroom sink was size found on airlines, only cold water at sink, small room.

Guest review

10.0

This is a very good budget option and I have stayed three times over ten years. Staff are friendly and helpful and property is quite decent and very close to town.

Guest review

6.0

The female manager was not nice or helpful but the male receptionist was really nice and even went out of his way late at night to let us know our car lights were still on. It would have been awful to wake up to a dead car battery. The hotel itself was quieter than I expected being right on the main street of Puerto Viejo but we had a room in the back area. They do not provide breakfast. It's in a good location.