U Tropicana Alibaug♡

Great fun and best experience

10.0

Great resort stay experience with amazing service and food. Property is well maintained and great staff service. Restaurant serves variety in buffet. Reception and check out experience is also good.

Very good resort in Alibaug

10.0

very good property well maintained with lot's of greenery. we had great experience. Rooms were clean. our room also had open to sky bathroom, that was a nice experience. We went during holi festival. For holi they had made good arrangements for holika dahan. Also during dhuleti they had installed rain showers, music and refreshments. Food we had taken AP plan. Buffet spread was nice and taste was good. Staff in restaurant, at reception or room service were good. Polite and humble. overall we had good experience during our stay.

Great Experience, Terrific Chefs and Local Cuisine, Outstanding Staff

10.0

1. Food - Excellent Local Cuisine, the staff is local and it was one of the best authentic (in fact wouldn't be a stretch if I called it best Kolambi Bhath and Kombdi Vade - I have had, I don't know what the magic was the Kolambi Bhath was amazing consistency - neither too wet and sticky like khichdi or dry like Biriyani - IT WAS JUST PERFECT !!!!! - The prawns were cooked to perfection - most people make it rubbery - it was just right, soft juicy without any of the fishy after taste) - in addition to this a great Buffet Spread, Great chefs cooking up delicious dishes, Great VALUE for money 2. The people - The staff and our experience has been so great , thanks to the following people (if I have missed anyone pls excuse) and a few photos The best part was the Excellent food (local cuisine like Kolambi Bhath and Kombdi Vade), and sense of hospitality of the dining room staff and all the chefs, overall the the staff was excellent in all departments (check-in, pool, room-cleaning) but the stand-out was the dining room staff - they were working almost entire day - 3 meals and did everything with outmost care, attention and warmth - and their sense if going beyond duty was great, Standout team members were Janhavi (dining room) and Abhijit (from Captain Cook's bar) - both are stand-out topper & Budding Chef Sai (of Kombdi Vade fame :) ) Apart from this all the team members were hard working and I interacted with a lot of team members who were very helpful and always ready with warm service - special mention - Vignesh, Ramila, Ajay & Kalpesh - Vignesh was terrific ......All the chefs were spectacular - I talked to all of them and got their views - Chef Subhash, Chef Rahul, Chef Surendra, Chef Sai (winning our hearts with spectacular Kombi Vade), Chef Rohit, Chef Jagadeesh (armed with the terrific Bread Pakodas) All these guys are tirelessly working with such attention to detail and caring and warmth. I really am very grateful to these guys for ensuring that we are taken care of. A big thanks to all of you for making our visits special. A word to my fellow Travelers, please be kind and patient, pls remember - the staff is on their feet for 12-14 hour shifts, running around to make our stay comfortable, it takes a lot. A small appreciation and smile goes a long way. 3. Rooms - Room Cleaning - There was one lady - I did not get her name (Very very impressed with her sense of dedication and attention to detail) 4. Location - Roads are not so great, but Great Resort Maintenance and upkeep - although its little old now and rooms were smelling musty, one of the rooms had a damp smell and I suspect the AC vent water was not draining - we once had the same issue in home ac and this was exact smell - BUT staff is still very active and resort maintenance is good 5. Safety - well managed and all aspects of safety taken care of esp. people travelling with kids 6. Predictability - flawless execution by staff from Start to finish, Club Mahindra Quality 7. User experience - the user experience part is beyond expectations. During holidays people have so high expectations of a flawless experience that even a minor hitch can lead to a sense of dissatisfaction, so far in my experience - has not happened anywhere - kudos to the staff. Dining room gets crowded in peak hours, so go early and enjoy a relaxed meal, staff is also not rushed and will be able to cater better The only minor issue we faced was Pool was a little crowded because of corporate bookings and people were not following pool regulations and they were not listening to staff at all , even though pool staff tried their best.

Good vibes. We would definitely love to visit again

10.0

*Excellent venue for reunions and group events* We hosted our 50th class reunion at Tropicana Resort, Alibaug, and the experience was outstanding. The resort is green, spacious, and very well maintained, making it ideal for large group gatherings. Rooms were comfortable, food was consistently excellent, and the arrangements for music, AC hall, and beach visit were seamless. The staff was courteous, efficient, and always helpful. Special appreciation to the resort manager for his personal involvement and smooth coordination, which allowed us to enjoy the reunion without any worries. Highly recommended for reunions, celebrations, and corporate or family group events.

Awesome

10.0

Overall experience was very good. Staff is very polite and welcoming. Housekeeping services by Madhavi and Suraj for our room was very good.

Must visit

10.0

Good food Especially Kombadi vade by Chef Akshay. Sachin was very helpful at dinning place. Courteous staff. Good property, earlier Tropicana now taken over by Club Mahindra. Lively and well lit up for Christmas.