Minerva Grand Kondapur♡

Guest review

2.0

Absolutely the WORST and most horrifying experience I’ve ever had at any hotel in my life. I’m flabbergasted that this place is considered a 3 star hotel - I’ve stayed at run down motels with better service. The rooms are filthy, with a cockroach infestation. We had cockroaches crawling all over the walls and floors, and had to buy cockroach spray during our stay. The bedsheets were filthy when we first checked in and had LIPSTICK STAINS! There were dust balls and weird hair clumps in the corners of the room and the supposedly clean towels had yellow stains. The hotel staff are hilariously incompetent and barely speak any English or Telugu, and communicating with them for even the smallest of things was an absolute nightmare. The house keeping staff are extremely rude and inept, and ruined my shoes by carelessly spraying cleaning solution into my shoes while they were mopping the floors. What’s worse is that not a single person in this hotel took any accountability or responsibility for how terrible our stay was. Oh! And when we used their laundry service, they damaged our clothes and returned our clothes with pen stains! Most pathetic and horrible hotel and staff. Please stay far away!

Good hotel in Hyderabad near IT hub

8.0

I recetly stayed at this property for 3 nights during a business trip to Hyderabad. It is located close to city's IT hub and conveniently located. There is a car parking available in front of this hotel. The rooms are spacious and well decorated. The staff are courteous. There is well spread buffet breakfast. The food is tasty. Some of the food items are quite spicy with lots of chillies e.g. sambar, rasam, gravy, etc. Hence, one needs to inform the staff at the time of food ordering to reduce the spices and chillies' levels. Overall a recommended place to stay while in Hyderabad.

Guest review

6.0

It’s my third visit to this property and it’s not the same like my last visit. Staff, property maintenance, food, nothing was good.

Very average place....

6.0

First, the good things: the rooms of this hotel are very large—I think the largest in its category—and they are neat and clean, too, with big bathrooms that have the necessary toiletries. The restaurant looks premium, and the food I had was tasty. Breakfast was also okay. The bad things are that the whole hotel seems like a darkroom, with no sunlight from any side. The big room has the tiniest window a hotel can have, and the carpets in the lobby and restaurant were literally stinking and worn-out. The reception is in a very awkward place, and the entrance seems like the entrance of a cheap bar.

Guest review

8.0

.

good hôtel

8.0

Very decent hotel. formality for foreigners at the entrance but nit too long 🤣 spacious and clean room. Ans clean barhroom too. breakfast ok for the French that I am with a lot of choice 😂. close to everything and especially a great shopping center.