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Sapphire Hotel London

★★★ 35 Shepherds Bush Road, London, GB

6.7 guest rating· 2546 reviews

About this hotel

Luxurious Accommodations

The Sapphire Hotel London offers elegantly furnished rooms with private Italian marble bathrooms, ensuring a comfortable and sophisticated stay. Each soundproofed room comes equipped with modern amenities such as a flat-screen TV, DVD player, and complimentary tea and coffee facilities.

Convenient Location

Situated just 300 meters from the iconic O2 Shepherds Bush Empire and a short walk from Westfield, Europe's largest shopping center, the hotel provides easy access to top attractions and entertainment venues. With Hammersmith and Shepherd's Bush underground stations nearby, exploring London's landmarks like Big Ben and Harrods is effortless.

Exceptional Services

Guests can enjoy the convenience of a 24-hour front desk, on-site tour desk, and complimentary Wi-Fi throughout the hotel. Start your day with a delicious continental breakfast at the sister hotel's dining area, located just a minute's walk away.

Experience luxury and convenience at Sapphire Hotel London - book your stay now for a memorable London getaway!

Rooms & rates

Double Room - Private Bathroom

Sleeps 2 · 14 m² · Double bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • TV

Twin Room - Private Bathroom

Sleeps 2 · 14 m² · 2× Twin bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • TV

Double Room - Shared Kitchen & Private Bathroom

Sleeps 2 · 14 m² · Double bed

Triple Room - Private Bathroom

Sleeps 3 · 17 m² · Twin bed, Double bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • TV

Single Room - Private Bathroom

Sleeps 1 · 8 m² · Twin bed

  • Private bathroom
  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer

Amenities

  • Free WiFi
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Daily housekeeping
  • Express check-in/check-out
  • Face masks for guests available
  • Fax/photocopying
  • Fire extinguishers
Show all 34 amenities
  • First aid kit available
  • Food delivered to guest room
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Key card access
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Sanitized tableware & silverware
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Location

What guests say6.72546 reviews

+ Good value for money+ Centrally located− Poor cleanliness− Limited amenities
Cleanliness5.3
Service7.3
Location8.3
Room Quality6.8
Amenities6.3
Value for Money8.3

Guest review

8.0

Wasn’t bad for the price could do with some extra pillows as they was really thin but apart from that it was ok

− Pillows

Kayla · GB · 2026-10-20

One room was okay single room was poor

3.0

It was okay

− Room was damp and headboard was broken

Gary · GB · 2026-10-19

Wouldn’t ever recommend

1.0

Was ok

− No sleep due to people on the floor above us walking around their room all night long and was so loud simply walking around woke us up!!!!

Lisa · GB · 2026-10-17

Good to know

Please note that upon check-in, all bookings become 100% nonrefundable. No exceptions are made for early departures.

Please note that the property reserves the right to pre-authorize your card prior to arrival. Upon arrival, you will be asked to show the card used for booking and a valid ID for advanced purchase bookings. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

A deposit may be required at the property.