Deluxe Queen Room
Sleeps 3 · 18 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Coffee machine
- Shower
Hotel Santa Cruz Huatulco
★★★★ Boulevard Santa Cruz 4, Colonia Sector A, Santa Cruz Huatulco, MX
7.9 guest rating· 329 reviews
About this hotel
Luxurious Accommodation
Hotel Santa Cruz Huatulco offers modern-décor rooms with free Wi-Fi, air conditioning, and stunning views of the garden and pool. Relax in comfort and style during your stay.
Delicious Dining Options
Indulge in a scrumptious American breakfast or savor seafood delights at the Mar restaurant. For a taste of local cuisine, head to the Critic restaurant for a variety of dishes and snacks.
Convenient Location and Services
Located just minutes away from La Crucecita Town Centre and Huatulco International Airport, our hotel offers easy access to nearby attractions. Let our front desk assist you in arranging tours for a memorable experience.
Experience luxury, comfort, and convenience at Hotel Santa Cruz Huatulco. Book your stay now for an unforgettable vacation!
Rooms & rates
Double Room with Two Double Beds
Sleeps 4 · 18 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Coffee machine
- Shower
Amenities
- WiFi available
- Outdoor pool
- Swimming pool
- Spa/wellness center
- Sauna
- Hot spring bath
- Fitness center
- Fitness facilities
- Free Parking
- Private parking
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Air conditioning
Show all 72 amenities
- Pets allowed
- 24-hour front desk
- Tour desk
- Business center
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Allergy-free room
- ATM/cash machine on site
- Bike tours
- Billiards
- Board games/puzzles
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Children's playground
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Currency exchange
- Daily housekeeping
- Designated smoking area
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Indoor play area
- Invoice provided
- Ironing service
- Kids' outdoor play equipment
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Picnic area
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
- Sun terrace
- Table tennis
- Temporary art galleries
- Terrace
- Thermometers for guests provided by property
- Tour/class on local culture
- Walking tours
Location
Boulevard Santa Cruz 4, Colonia Sector A, Santa Cruz Huatulco, MX
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say7.9329 reviews
+ Location+ Friendly staff+ Good food− Noisy environment− Cleanliness issues− Missing amenities
Cleanliness7.6
Service8.5
Location8.6
Room Quality7.0
Amenities7.5
Value for Money8.0
Id rather not go there
6.0No TV cable, bad WiFi, personnel very kind but services very very poor
Información no clara sobre el estado del hotel
7.0La ubicación
− No me gustó que el check-in pudiera realizarse hasta las 4:30 p. m., cuando según sus propias políticas estaba programado para las 3:00 p. m. Además, la alberca no estaba en funcionamiento y, el primer día que llegamos, el restaurante parecía un cuarto de herramientas, por lo que prácticamente no fue posible disfrutar de las instalaciones. En ningún momento se me informó, antes de reservar o de realizar el pago, que únicamente podríamos hacer uso de la habitación. Me da gusto que estén reparando la alberca, ya que había leído varios comentarios sobre ese problema. Sin embargo, considero que es muy importante informar estas situaciones con anticipación para que los huéspedes puedan tomar una decisión con toda la información disponible. En estas condiciones, creo que el costo del hospedaje debería ser menor, ya que la experiencia no corresponde al precio que se paga.
No vuelvo a hospedarme
1.0Nada
− Pésimo servicio
Guest review
5.0− Mucho tiempo de espera para poder registrarte con una reservacion por Internet
Guest review
10.0La atención del personal y las excelentes habilidades
− Todo estuvo perfecto
Guest review
10.0La comodidad y el trato del personal
− Todo excelente!
Good to know
Please note, children breakfast is not included in the room rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
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›Pets
Pets are allowed. Charges may be applicable.
›Parking
Free private parking is possible on site (reservation is needed).
›Groups
No special conditions apply for groups.