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Ibis Surabaya City Center

★★★ Jalan Basuki Rahmat No. 94-96, Surabaya, ID

9.2 guest rating· 810 reviews

About this hotel

Central Location in Surabaya Business District

Experience the convenience of staying at Ibis Surabaya City Center, strategically located in the heart of the city's business district.

Modern Rooms and Dining Options

Relax in our modern rooms equipped with amenities like flat-screen TVs and enjoy delicious Western cuisine at Taste Restaurant or grab a snack at Rendezvous Bar.

Meeting Facilities and Nearby Attractions

Host successful meetings with our well-equipped meeting rooms and banquet facilities. Explore nearby attractions like Tunjungan Plaza Shopping Mall and Surabaya Zoo just a short drive away.

Book now to enjoy a seamless stay at Ibis Surabaya City Center!

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Rooms & rates

Standard 2 Single Bed with City View

Sleeps 2 · 17 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Shower
  • Safety deposit box

Standard 2 Single Bed

Sleeps 3 · 17 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Shower
  • Safety deposit box

Standard Double Bed with City View

Sleeps 2 · 17 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Shower
  • Safety deposit box

Premium Double Room with Sofa

Sleeps 2 · 34 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Shower
  • Safety deposit box

Standard Double Bed

Sleeps 3 · 17 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Shower
  • Safety deposit box

Amenities

  • Free WiFi
  • Spa/wellness center
  • Free Parking
  • Accessible parking
  • Valet parking
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • 24-hour front desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
Show all 54 amenities
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • Airport drop off
  • Airport pick up
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Face masks for guests available
  • Facilities for disabled guests
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Invoice provided
  • Key access
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shuttle service (additional charge)
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Thermometers for guests provided by property
  • Wheelchair accessible

Location

© OpenStreetMap contributors

Jalan Basuki Rahmat No. 94-96, Surabaya, ID

Check-in
from 02:00 PM to 11:30 PM
Check-out
until 12:00 PM

What guests say9.2810 reviews

+ Helpful staff+ Good locationCleanliness issuesLimited breakfast options
Cleanliness8.4
Service9.6
Location9.6
Room Quality8.6
Amenities9.1
Value for Money9.5

Nice

9.0

スタッフが親切

Hisae · JP · 2026-08-06

Nice

9.0

スタッフが親切

Hisae · JP · 2026-08-04

Geen 2e keer

6.0

De locatie van het hotel ligt redelijk dichtbij enkele winkelcentra’s. Het personeel is super vriendelijk. Er zit ontbijt bij de boeking, houdt er rekening mee dat er enkel nasi/rijst ligt + bijbehorende ingrediënten en voor de westerlingen enkel wit brood met jam.

De kamer leek bij binnenkomst schoon maar was het totaal niet. Het beddengoed zat vol met vlekken, ik kreeg nieuwe lakens maar die waren net zo vies als de vorige. De badkamer is heel erg klein en er komt een vreselijke lucht uit. Het matras/topper van het bed is ronduit smerig. Ik miste een koelkast + frisse lucht.

Nina · NL · 2026-08-02

Convenient place to stay

10.0

Smooth check in and check out... Miss Melinda help me a lot during my stay here..

Scenic38855499730 · 2026-08-01

Good stay in Surabaya

10.0

Value for money is great! Not too spacious but just perfect for a solo guest like me. Was helped by receptionist Melinda upon check-in. She was friendly and helpful.

patricetan95 · JAKARTA, JAVA · 2026-08-01

Good to know

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

This property does not accommodate bachelor(ette) or similar parties.

A deposit may be required at the property.