Tarpon's Nest Lodge

Guest review

10.0

One of the nicest staff ever ! Super clean And comfortable. Would definitely be staying here again in the future!

Guest review

6.0

Very Clean and setting was nice. There was no one there when we needed service. Went to the main office many times no one was there. To check out no one greeted us out either we just gave the keys to a man who said he received them.

Guest review

2.0

The overall look of the hotel was the only pleasant thing I took from it. My stay began Saturday March 30th, I missed my flight so I arrived March 31st. The manager told me she knows things happen so she will try to get my money back for the day I missed. Which I was not worried about it. This is a very small hotel about 8 to 10 rooms total which I thought would be good, exact opposite. There are no house keepers in this facility at all. In the 4 days I was there no one came to clean my room ,bring more towels or anything. There is never anyone at the front desk. To get in contact with anyone you must call one of the 2 numbers on the banner outside , 1 is disconnected. It’s very far away from everything. I could of stayed at the Hyatt or Hilton downtown for penny’s more and received great service and been close to all the great amenities Puerto Rico has. There is only one way in and out the hotel which you need a code to exit and enter. They changed the code my 2nd day there and couldn’t get out the hotel until a car came in and I walked out. The manager/ owner texted and let me know they changed the code 30 minutes later. My last day my flight left 4. I asked if I could stay 2 hours past check out until my shuttle came she told me I would have to pay $25 if I would like to stay. This is the same lady that told me she wanted to refund me the money for the day I missed which didn’t happen. Poor experience will never return to this hotel don’t make the same mistake I did.

Buena

8.0

Dlbm todos bien

Nice view, congested area

8.0

Even with just maps app we had no trouble finding this secluded spot. Great views from roof garden of lagoons and if you're a plane spotter, the end of the SJU runway. Departing traffic goes right over you, do if aircraft noise bothers you, look elsewhere. We enjoyed it. Ares has lots of little restaurants on the main road, so it can be congested getting in and out on weekends at least as our stay was on one. Nice pool and staff. We'll be back.

Our stay January 2017

6.0

We picked Tarpon's Nest Lodge because we needed a place in proximity to the airport for the night before an early morning flight out. It was certainly in proximity (directly under the takeoff/landing flight path). The room was clean and the mattress on the bed really good. the pool is small but nice. There were small nuisances such as only two towels, only a partial roll of toilet paper, lack of a remote for the DISH unit. There were some really good restaurants close by on 187 but my wife didn't feel comfortable walking through the neighborhood. We will probably stay at Tarpon's Nest Lodge again if we have an early morning flight out of San Juan.