Large Double Room
Sleeps 2 · 18 m² · Double bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
Roseview Alexandra Palace Hotel
★★★ 2 Queens Avenue, Muswell Hill, Alexandra Palace, London, GB
7.1 guest rating· 1990 reviews
About this hotel
Modern Rooms with Free Wi-Fi
Enjoy the modern and attractively decorated rooms at Roseview Alexandra Palace Hotel. Each room is equipped with free Wi-Fi, a flat-screen TV, and tea/coffee-making facilities for your convenience.
Convenient Location
Located in Muswell Hill, our hotel is just a short walk from East Finchley Tube Station, providing easy access to central London. Explore the vibrant neighborhood with a variety of restaurants and bars to choose from.
Close Proximity to Attractions
With Highgate Tube Station nearby, guests can easily visit popular London attractions such as the West End and the City. Immerse yourself in the bustling city life and return to the comfort of Roseview Alexandra Palace Hotel after a day of exploration.
Book your stay at Roseview Alexandra Palace Hotel for a memorable experience in London!
Rooms & rates
Large Twin Room
Sleeps 2 · 18 m² · Twin bed, Double bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
Triple Room
Sleeps 3 · 18 m² · Twin bed, Double bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
Family Room
Sleeps 4 · 18 m² · 2× Double bed, Twin bed, Double bed, Sofa bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
Single Room Plus
Sleeps 1 · 9 m² · Twin bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- TV
Double Room
Sleeps 2 · 11 m² · Double bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
Comfort Double Room
Sleeps 2 · 18 m² · Double bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Safety deposit box
Single Room
Sleeps 1 · 9 m² · Twin bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- TV
Superior Single Room
Sleeps 1 · 9 m² · Twin bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Safety deposit box
Amenities
- Free WiFi
- Free Parking
- Accessible parking
- Screens / Barriers between staff and guests for safety
- Air conditioning
- 24-hour front desk
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
Show all 46 amenities
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping
- Designated smoking area
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Garden
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key access
- Key card access
- Laundry washed per local authority guidelines
- Luggage storage
- Outdoor furniture
- Physical distancing rules followed
- Private check-in/check-out
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Staff adhere to local safety protocols
- Sun terrace
- Terrace
- Vending machine - drinks
Location
2 Queens Avenue, Muswell Hill, Alexandra Palace, London, GB
What guests say7.11990 reviews
+ Great Location+ Helpful Staff− Small Rooms− Cleanliness Issues
Cleanliness6.3
Service8.3
Location8.3
Room Quality6.3
Amenities6.3
Value for Money7.3
Great location and value for money
8.0
OK hotel, could have been better.
6.0Arrived early for check in not expecting the room to be ready but the staff were great, one of the two rooms was ready and they got the second one ready quickly. Staff very friendly and helpful. Rooms were spacious but a little dated.
− One of the rooms heating did not work, An electric radiator was provided when asked but this barely helped to heat the room. Could have been better.
I would like the refund I was promised by Dean, the Manager - refund of £118.31 - will forward a cop
3.0When I googled Roseview Alexandra Palace Hotel the pictures were luxurious - paid £591.85.. However when I arrived I was offered a terrible single room initially - wallpaper peeling, cramped room shabby carpets on the 3rd floor - I am 82 - no lift. Reception was rude to me and phoned the manager Dean who said I could stay for 1 night and he would refund the remaining 3 nights - I had travelled from Taunton by coach and bus. After much argument they moved me to room 304 for 1 night, the to room 1 for the other 3 - also shabby and NOT luxurious. Dean promised to refund me 20% of my booking - £118.31 - told me to contact Booking.com, which I did and Booking.com have now said since they have heard nothing further, they have removed the complaint/
− Despite numerous phone calls to Booking.com they have now shelved the whole matter - still have not had my refund from them - Dean said in his reply they would take about 5 days to refund me. I received an e.mail from Booking.com dated 19th October saying they are sorry about my experience and suggesting I contact them directly - which I did via their portal. I've done business with Booking.com for years - very disappointed with this service and am unsure I will deal with them again. I don't have a smart fone so was unable to take pictures, but other guest complained about the quality of rooms too
Very satisfactory and pleasant staff!
7.0Didn't have the breakfast
Tired hotel and not good value for money.
4.0The staff were polite and helpful. The bed and bathroom were clean.
− The room, along with the hall, stairs, and landing, are very dated, grubby, and worn out. The carpets are very old and grubby and the furniture is useable but very old, scuffed or with bits missing. The TV in my room was stuck on a lit screen day and night so that I had to hang a towel over it in order to sleep. Instead of wall sockets there was an extension lead on the floor and the only way for the kettle to reach it was to put it on the floor also. There are also no lifts so if you are carrying heavy bags or cases that is difficult. This was not good value for money.
Guest review
5.0Colazione non prevista, posizione ok
− Moquette della camera con buchi abbastanza grandi, vano doccia senza portasapone .Igiene da migliorare
Good to know
The first night will be pre-authorized at the time of booking.
Car parking is on a first-come, first-served basis.
Full photo ID is strictly required from each guest on arrival. (Passport, ID card or driving license are accepted).
Guests booking for more than 2 rooms and/or longer than 4 nights, different terms and conditions may apply. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.