MarsCity Hotel
★★★ Jl. Kerta Dalem, Sidakarya, Denpasar, Bali, 80361, Denpasar, ID
5.8 guest rating· 38 reviews
About this hotel
Relaxation and Pampering
Indulge in massages, body treatments, and facials, then take advantage of the complimentary wireless internet, concierge services, and even babysitting.
Fine Dining and Leisure
Savor delicious meals at Allien Restaurant with pool views, enjoy 24-hour room service, and unwind at the poolside bar or daily complimentary reception.
Top-notch Amenities and Services
Benefit from a 24-hour business center, express check-out, dry cleaning, event facilities, and free onsite parking. Your comfortable room with a Select Comfort bed and modern amenities awaits.
Book your stay at MarsCity Hotel for a luxurious and convenient experience in Denpasar.
Amenities
- Free WiFi
- 24-hour pool access
- Pool sun loungers
- Pool umbrellas
- Conference space
- Parking (limited spaces)
- Free self parking
- Breakfast available (surcharge)
- Snack bar/deli
- Golfing nearby
- Water skiing nearby
- 24-hour front desk
- 24-hour business center
- Ballroom
Show all 33 amenities
- Banquet hall
- Boat tours nearby
- Concierge service
- Designated smoking area
- Express check-in/check-out
- Express check-out
- Free reception
- Garden
- Kayaking nearby
- Luggage storage
- Parasailing nearby
- Rafting nearby
- Sailing nearby
- Scuba diving nearby
- Snorkeling nearby
- Terrace
- Tours/ticket assistance
- Wedding services
- Wheelchair accessible
Location









Jl. Kerta Dalem, Sidakarya, Denpasar, Bali, 80361, Denpasar, ID
- Check-in
- from 02:00 PM to anytime
- Check-out
- until 12:00 PM
What guests say5.838 reviews
Terrible
2.0Left a week early, couldn't stand it, no money back Sorry, but there is nothing in your hotel! No cafe or restaurant, not even a kitchen where you can cook for yourself. Your bar is absurd? Half of the declared items are not there, the bartender does not understand the word tea and coffee. One time I waited 20 minutes for a cappuccino, I made an order and he just left. Then the girl came in and said he didn't understand me. He didn't understand the word cappuccino? Is he a bartender or a janitor? Half the staff speaks only their own language and don't understand the simplest English words. What are they doing here? Or do you have a Balinese only hotel? There are no lemons in the bar! That's absurd. Half the world drinks tea with lemon. No cookies or chocolates or brownies either. You have nothing to buy at all! Even if one feels like spending money. The store at the entrance is also miserable - just chemical snacks and the same chemical lemonades. There are no cafes, restaurants or normal stores near the hotel! You don't have a washing machine! Which is absurd. What's the point of taking your laundry somewhere and paying for it? There's nothing. Your guests are constantly smoking, shaking off the ashes and spitting on the floor. There is no table or chair in the room where you could work on your computer. There is not even a nightstand where you could put your things so that they do not lie on your useless yellow couch. My dough is piled up on the couch! No kettle! Why not put a kettle in the room so the guest can have tea in the morning? I have been to many hotels and there was a kettle everywhere! The most absurd thing is that you can not eat in the room! Who came up with this and what good is it to you? I, for example, like to eat alone and in silence, but here I can not do it! To be honest, I have not seen such service anywhere, although I have been many places. More precisely, there is no service at all! This is not a hotel, but some kind of lodging. When I arrived from the airport, there was no toilet paper in the room! What the hell is this?! Yesterday, the internet went down. Yes, and this review will go to all booking sites so people don't get screwed up like I did. Get
City Hotel
6.0Well ... Had Short Meeting in Denpasar , Your Hotel seem the nearest one. Your bathroom make me remember with bathroom in the crew cabin of cruiseship😁.... Due the pandemi just put more extra efforts to give your best for customer no matter where are they come from👌 seem your customer mostly student for studytour
최악의 호텔 더러운호텔
2.0최악의 호텔입니다 피부병걸릴것같은 호텔입니다싼게비지떡이라고 절대절대 여기 이용 비추 입니다
Worth it
6.0The room rate is not too expensive. The room is slightly different from the pictures that they put in online booking website. I’ve been there twice, the room on the first stay was smelly, but since I just stayed for one night I think it would be fine. The second stay I ask the staff to not giving me the same room as my first stay. And the room on the second stay was better. I didn’t captured the look of the room, but the room was ok, it’s clean, and the aircon is work very well. The pool was small (well what you expecting to a cheap city hotel), but it was good enough, no sunshine in the swimming pool, looks like it’s covered by the building itself.
Weekend at the hotel
4.0Crew in this hotel was very nice ( expecially the people on receptionist) but i felt sad with the room. Blanket and towel extremly dirty and stinky and the toothbrush in the room was wet on the top, i think someone already used it before me and the cleaner didnt change it into a new one( that was the worst thing)
Good enough
6.0I was stay in MarsCity hotel for 1 night. The room is very small but very comfortable, air condition was very cold. Bathroom is very clean but small. There's no aminities in my bathroom except bath towel. Staff not good at all, when I'm check in I lost my time bcs the staff can't use my debit card (I think she is a trainee person), and when I check out, I have to wait so long time.
Good to know
24-hour pool access
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.
›Pets
Pets not allowed
›General
Individually-wrapped food options are available for dinner
›Sustainability Certifications
Property confirms they are implementing guest safety measures
›General
Individually-wrapped food options are available for breakfast
›General
Individually-wrapped food options are available for lunch
›Pets
Service animals not allowed
›Check-in & Check-out
Contactless check-out is available
›General
Guests are provided with free hand sanitizer
›General
Staff temperature checks are conducted regularly
›Guest type
Essential workers only - NO
›Accessibility
No elevators
›General
Individually-wrapped food options are available
›General
Staff wears personal protective equipment
›General
Temperature checks are available to guests
›General
Property is cleaned with disinfectant
›General
Individually-wrapped food options are available through room service
›General
Social distancing measures are in place
›General
Professional property host/manager
›Check-in & Check-out
Contactless check-in is available
›Children and extra beds
No cribs (infant beds) available
›Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
›General
Commonly-touched surfaces are cleaned with disinfectant