Double or Twin Room
Sleeps 3 · 21 m² · Double bed
- Desk
- Air conditioning
- Bathroom grab bars
- Bathroom emergency pull cord
- Free tea bags/instant coffee
Helena Sands Hotel
★★★★★ Sunny Beach, Sunny Beach, 8240, Sunny Beach, BG
9 guest rating· 54 reviews
The five stars
Helena Sands Hotel holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Full-service spa, Fitness facilities, Terrace, Sauna and Concierge service.
Guests score it 9.0/10 across 54 reviews.
About this hotel
Discover a luxurious seaside escape at the Royal Palace Helena Sands, where tranquil relaxation meets vibrant adventure.
Luxury Spa Experience
Indulge yourself at our rejuvenating spa featuring a range of massages, body treatments, and facials designed to leave you feeling refreshed and revitalized.
Gourmet Dining Options
Savor international cuisine at Restaurant Poseidon or dine in the comfort of your room with our exceptional room service. Our bar/lounge awaits to quench your thirst with your favorite beverages.
Unmatched Recreational Amenities
Enjoy sun-soaked days at our private beach, explore our attached winery, or take advantage of our health club and arcade/game room for fun-filled moments during your stay.
Book your getaway now and embrace a blissful experience at Royal Palace Helena Sands!
Rooms & rates
Double or Twin Room, Sea View
Sleeps 3 · 21 m² · Double bed
- Desk
- Air conditioning
- Bathroom emergency pull cord
- Free tea bags/instant coffee
- Free WiFi
Suite, Beach View
Sleeps 3 · 40 m² · Double bed
- Desk
- Air conditioning
- Bathroom emergency pull cord
- Free tea bags/instant coffee
- Free WiFi
Junior Suite, Sea View
Sleeps 3 · 38 m² · 2× Twin bed, Sofa bed
- Desk
- Air conditioning
- Bathroom emergency pull cord
- Free tea bags/instant coffee
- Free WiFi
Duplex Suite, Sea View
Sleeps 3 · 47 m² · Double bed
- Desk
- Air conditioning
- Bathroom emergency pull cord
- Free tea bags/instant coffee
- Free WiFi
Amenities
- Free WiFi
- Billiards or pool table
- Conference space
- Full-service spa
- Parking (limited spaces)
- Sauna
- Fitness facilities
- Self parking (surcharge)
- Free breakfast
- Free buffet breakfast
- Beach sun loungers
- Beach umbrellas
- On private beach
- 24-hour front desk
Show all 41 amenities
- Safe-deposit box at front desk
- Accessible shuttle
- Airport transportation - pickup (surcharge)
- Arcade/game room
- ATM/banking
- Computer station
- Concierge service
- Elevator
- Fully fenced
- Garden
- Health club
- Library
- Luggage storage
- Multilingual staff
- No accessible shuttle
- Playground on site
- Reception hall
- Shopping on site
- Smoke-free property
- Stair-free path to entrance
- Television in common areas
- Terrace
- Tours/ticket assistance
- Turkish bath/Hammam
- Water dispenser
- Wedding services
- Winery attached
Location
Sunny Beach, Sunny Beach, 8240, Sunny Beach, BG
- Check-in
- from 02:00 PM to 05:00 AM
- Check-out
- until 12:00 PM
What guests say954 reviews
+ Great location+ Excellent food variety− Poor service experience− Cleanliness issues
Cleanliness7.3
Service9.3
Location10.0
Room Quality9.8
Amenities8.8
Value for Money8.3
One of the best Hotels in Bulgaria
10.0Great place on the Bulgarian seaside. We visit every time, when we decide to have a holiday in Bulgaria. From the beginning. Experience on the reception was excellent as always, very welcoming and professional. Makes you feel that extra special. The rooms were lovely. They ofer us an apartment, as a family of three, really very kind of them. And a double room for our friends. Both of them excellent,and with a nice sea views. Good spacious rooms, cleaned regularly through our stay. The restaurant and the food at Helena sands, are just fantastic. Very high level, with a good choice of salads, fish and meat. Have their own beach. You have to go a bit early, as it gets filed very quickly. But once there, lovely clean sand and shallow water. Perfect family holiday . Thank you very much for our stay, and expect us next summer again 😀
Guest review
4.0Great view but nothing else. Not a 5 star hotel
Trato del staff horrible, para nada un hotel 5*
4.0Habitacion amplia y con vistas preciosas de la playa. Piscina de un tamaño decente y cerca de la playa. Eso es todo lo bueno que podemos decir del sitio. Trato del staff horrible, el buffet estaba bueno pero el primer dia casi ni cenamos porque les dio por ponerse a recoger casi media hora antes de la hora prevista de fin. Nos sentimos agobiados en todo momento para cenar como patos. A pesar de pagar ampliamente por la habitacion. Las tumbonas balinesas y otras de color rojo no estan incluidas en el precio. Tienes que irte a otras que estan incluidad en la habitacion donde practicamente no hay ni espacio. En el desayuno si te descuidas te retiran el plato mientras comes. El staff no habla casi nada de ingles y la estacion que hace comida a la plancha fue incapaz de hacerle una tortilla simple a mi mujer embarazada. A la salida, dijimos que no usamos nada del minibar y nos dijeron que mandaban a alguien a corroborar si era verdad lo que deciamos (nos dijeron eso a nuestra cara). Para flipar, para nada una experiencia 5*, el staff no vale ni para una pension. Tampoco hay nada en el resort, en el de al lado tenian musica en directo etc. En el nuestro solo karaoke 1 vez a la semana!!! No coincidio con nuestra visita. Hay opciones mejores y mas baratas cerca. Nada recomendable!!
Guest review
8.0The location is perfect, the grounds are beautifully landscaped. The food is great and the staff is friendly. The cleaning crew could be more attentive to details, for example wash the cups that have been used and make sure there is a vanity kit in the bathroom. Overall, a great experience!
Guest review
10.0Excellent food and friendly staff.
Guest review
10.0Sehr schönes, sauberes, ruhig gelegenes Hotel mit hervorragendes und vielfältiges Essen.
Hotels of Earth · questions
- Is Helena Sands Hotel really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Pool access available from 9:00 AM to 7:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
›Pets
Pets not allowed
›Guest type
LGBTQ friendly
›General
Professional property host/manager