Résidence Les Alpages De Champagny♡

Poor

3.0

− The 2 lady’s on reception are extremely rude, abrupt and make you feel like your an inconvenience! Or maybe that’s only to British holiday makers.

Superb

9.0

Swimming pool nice. Expensive over half term (understandably). The shuttle service is great and the people running it super nice. Overall a good option for families.

Very good

8.0

Location was good and the size of the chalet was good

− The sofa and pull out bed were supposed to sleep 2 adults but they could barely sleep 2 children. Very small

Awful personal! they say if You have any complains- text to CGH group, we don’t care

1.0

nothing If You want to have the worst staying in Your life- this is the perfect place! awful attitude from personal to guests!

− this is the worst our staying, we’ve ever had we were shocked and very surprised during our staying at this “apartment”. 1st meeting- we come, reseption works only few hour per day, it’s closed. During our check-in they give us a paper with the list and quantity of plates, cups, jars, dish, and said us TO COUNT if we have this quantity in our apartment, and mention in a list! Excuse me, I’m a guest, not a housekeeper and manager! this is Your work to check the quantity of dishes, not mine! the second point- our apartment was for 6 people, but really for 4, two bedrooms and I little and dirty sofa (for 2 people) We got 1 toilet paper for 4 people for 5 days. And when we asked on reception about more- they say go to shop and buy, this is not a hotel, this is APARTMENT. we got towels, and asked if they can change for clean- they answered NO, this is NOT A HOTEL, we don’t change, if You want clean- You should pay for it The last day they bring us two bags and a list where was written that WE (guests) should clean all the dish! should take of all bedclothes, towels and put in bags! And we should throw away all the garbage! EXCUSE ME GUYS! I came for a vacation! I pay for this, not small money! 500€ per night! I think You should clean your apartment, not your guests! A GUEST IS NOT YOUR HOUSEKEEPER! There are no robes, no slippers, no disposable cosmetics For 500€/per night You got just a dirty apartment and two unpleasant women on the reception in addition The spa is very cold Two very unpleasant women are on reception! they are rude! We wanted to ask about wi-fi, the women just turned around and said, no-no I’m busy now! The other time she said if You want towels and toilet paper- go to hotel, we’re not a hotel! Change these women, and probably the attitude to the guest will be better. On booking is mentioned that this is 4 stars! HONESTLY, YOU DON’T DESERVE EVEN 1 STAR. Try to have a hotel standarts! You take money for this, guests don’t live for free!

Loved the friendly and accommodating staff, the bread service every morning (delivered to your door) and the pool and ha

7.0

I loved the friendly and accommodating staff, the bread service every morning (delivered to your door) and the pool and hamman. The resort is located in a lovely village, surrounded by the mountains. But quite far from the Champagny gondola. There’s a shuttle bus going up and down the whole day. We walked trough the village (15 min) which was ok too.

− Appartement was good, but basic and suitable more for 4 than for 5 people, even with kids.

Exceptional

10.0

everything was perfect ... the view from the balcony it was great .pool with clean water ...clean sauna ...everything was ok. we plan to go again .